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I stayed in the house with my husband, two daughters and my son-in-law. When we arrived in Orlando the owner of the property emailed me to wish me a happy holiday so all started well. I replied back and we had a nice email exchange. The property is large so it was ideal for 5 adults. The property is tired and can do with refurbishment. One of the WCs never worked which wasn't great but we accepted that as the other WCs did work. There was a note on one of the showers to say that although it didn't have a finished floor, the shower could still be used. The first week passed with no incident but on the second week water started pouring through the ceiling into the kitchen below. I contacted the managing agent who immediately said that it must be coming from the shower that didn't have a tiled floor and promised to sort it out for us.We stopped using the shower immediately. Still all well and good. The owner emailed me to let me know that he and his insurance company would be visiting the property. I agreed ok but as it was our last day in Orlando I wouldn't be there as we wanted to make the most of our last day. When we arrived back at the villa that night there was a terrible loud noise in the villa. Turns out the insurance company had installed two industrial dehumidifiers in the property, one in the kitchen and one in the shower room. The noise was awful, so loud it exceeded the legal decibel limit, reaching almost 100 decibels. When I asked the owner if he was aware of this he told me dehumidifiers were installed by insurance company and 'it is was it is' and 'you can't turn them off'. I was extremely unhappy with this answer and said I wanted compensation for the noise and stressed this was causing. His reply was nothing he could do'. We needed to get a good nights sleep as we were flying back to UK the next day but none of us slept because of the noise. We vacated the property as soon as we could as the noise was deafening. This was obviously a horrible way to end our holiday but we got home and didn't think anymore of it UNTIL the owner said he was claiming £250 for damages to his carpets, microwave and pool cue rest. These are claims we strongly disputed but the owner was insistent we caused damage. We had to let Tripadvisor intervene as we couldn't come to an agreement with the owner, we couldn't get any proof of the damage we had caused, we asked for before and after photos but these weren't provided by the owner. Tripadvisor reviewed the case and did not find any proof that we had caused damage and that his claim was invalid.
I expect the owner will reply to this review and say we subjected him to a torrent of abuse, this will not be true. We disputed his claim and provided factual information to Tripadvisor. We left his property as we found it and did all that he required and followed house rules. He used his visit with the insurance company to look round the house which is a violation of our privacy. He may not have liked that it wasn't really tidy but we left his house as it was when we arrived. He could have waited one more day until we had left to install dehumidifiers as I'm fairly sure he didn't have any rental for the week after us. Unless he was planning to annoy the next rental with unacceptable noise!
If you stay here, be warned he starts off nice but if you annoy him for whatever reason he is very unpleasant. Take photos of everything as soon as you arrive and then when you leave!! At least then you'll have the evidence in case he comes after you with a damages claim.
Visita em março de 2023
Feita em 25 de abril de 2023. Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Magical Florida V
What am i supposed to do, leave the water leaking into the kitchen and cause more issues? The equipment was noisy but bearable, and they had to go into a bedroom to check for water leakage as it adjoined the bedroom, and yes it was a tip, dont believe people live like that, never used the closets just piled clothes and fubbish on the floor. I sent pictures of all the damage so she thats a lie, only got away with it because I couldnt provide receipts in time. If you own a rental, dont let these people near it
Feita em 24 de julho de 2023. Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.
jasonbugden
3 contribuições
Ok
I stayed at this house for a month mid feb- mid mar 2023. I was a little hesitant about the house before I arrived as the reviews were so far apart and the house is almost always booked. So here’s the good and bad.
Con’s- the house was kinda dirty, hasn’t received a good vacuum in ages, the vacuum that was there was from the 80s, the owner did bring a somewhat newer one by. Carpets are filthy( the owner did offer to get it steamed cleaned and I agreed, I gave him a week window as there was only two people there, 9 days later someone called to schedule an appointment, by then the house had many more guests, so I declined). The upstairs stand up shower is usable but the tiles have been removed and not replaced yet. On day two I was upstairs and noticed some bugs, so I moved a bed and there was a huge pile of vomit behind bed (I spoke to manager and he came and cleaned it up immediately). The pictures are fairly old so you’re not seeing the wear and tear( house is a different colour, the hedges around the pool are much higher but offer a better privacy). There is no alarm system even though it’s states to make sure you use it, I called about it on day one and a day later the owner came and just took it out saying not to worry because it’s a gated community. There are no facecloths in the house, I guess guests use them for unsavoury things so there are none. Only one lounger outside, the back pool area faces directly north so the pool area gets little to no sun.
Pros- the house is very spacious, loads of chairs outside, kitchen was adequately stocked with everything (even some dish liquid and a few dishwasher pods) The neighbourhood is very nice and quiet. Pool heat was excellent temperature and I throughly enjoyed it. Televisions in every room with satellite and they must have a couple hundred channels, not that a whole lot of TV is watched.
In conclusion, it is a rental house so wear and tear is to be expected, a little tlc and this house would be great. I’m sure the owner will address the few issues and make it much better.
Visita em fevereiro de 2023
Feita em 18 de março de 2023. Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Magical Florida V
It is stated that it is a North facing pool, management tried to get someone to clean the carpets, but it was short notice for them.
Yes the house has been repainted on the outside a different colour, but it is the same house. The pool area does not have room for multiple loungers, that is why there are mainly seats. The vacuum was replaced immediately it was reported and guest was very happy. I did personally meet him and he kept saying not to worry about the carpets as he understood it was difficult to get them cleaned while occupied. The shower is in the process of being replaced, again difficult while occupied, there are 2 other showers available in the house
Feita em 4 de abril de 2023. Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.
Natasha M
Rushden, Reino Unido17 contribuições
Great place to stay with the family
Just back from 2 weeks at Marbella magic and we had a great time. Well positioned and about 30min to Disney and a bit further for universal(possible a bit longer due to the roadworks on I4). Plenty of supermarket options and restaurants within 10/15min drive. The villa was clean and well appointed with everything you need. I would say small things maybe need updated/replaced like pillows on the beds and we did a quick shop at Walmart to buy some as super cheap. The pool area was fantastic and lots of seating. We spent most morning waking up with a cup of tea planning the day around it. The games room was also very well received and well stocked for all the family to enjoy.
Visita em maio de 2022
Feita em 14 de junho de 2022. Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Freedom647329
Addlestone, Reino Unido4 contribuições
Good Stay
We have recently stayed at this villa for our two week holiday in Florida. The booking process and response from the owner before booking was first class and very informative. The location of the villa was incredibly quiet and very secure in a gated community in Davenport but probably a bit too far away from the Disney, Universal, etc if you are planning on visiting them frequently throughout your trip as the I4 Freeway is very busy and our journey times were often 45-60 minutes both ways. The villa itself was very spacious and clean and tidy. Some essentials were provided but the local Publix supermarket is only 5 minutes away (Doughnuts from the bakery section are just as good as Dunkin and about half the price). We paid for the pool to be heated and obviously we have no idea what it would of been like if we hadn’t, but we can safely say that was a game changer for us as the pool was a superb temperature from the moment we arrived and throughout our stay. The attached hot tub was also simple to use and was lovely and warm after only 5 minutes and provided much needed relaxation after a few long days at the parks. We needed to call the management company on one occasion for a few minor issues and they turned up a few hours later and resolved them without any hassle. If you are eating out then you have to go to Manny’s Chophouse about 15-20 minutes away but be prepared for a wait of maybe 45 minutes (phone ahead from the home phone as it’s free to use as this cuts your wait time) as they don’t accept reservations. Food is excellent and service was great on the 3 times went! Really comfortable stay and thoroughly enjoyable holiday.
Visita em abril de 2022
Feita em 22 de abril de 2022. Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Lirpa
5 contribuições
Love this place
Me and my family stayed her for 4nights during July 4th and we felt welcomed from the day that we booked. John was so helpful and beyond welcoming, he laid out all info about any & everything that you needed to know in detail from start to finish. The location of the house was perfect considering that we traveled to Orlando and Tampa. It has over enough space. I just loved the atmosphere about it all! I do advise anyone who book to get the pool heated because if not, you want get the enjoyment of the jacuzzi. You want regret staying here!
Visita em julho de 2021
Feita em 12 de julho de 2021. Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Sade King
Atlanta, Geórgia1 contribuição
DONT BOOK HERE!
The home was flooded upon our arrival and no one ever contacted us, I was told when I arrived by the pool cleaning service that the home was not available. They provided me with a much smaller home that had a foul odor, only one car can fit in the garage, dirty comforters, the pool wasn’t cleaned before arrival, the wii game DO NOT WORK, the game room television doesn’t work, the hot tub jets don’t work also, and two of our guest ended up sick. Then when it’s time for me to receive my deposit they had the nerve to email me about a towel on the bedroom floor and a blind that can be reattached. These people are EXTREMELY unprofessional.
Visita em abril de 2021
Feita em 20 de abril de 2021. Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Magical Florida V
Myself and my management company phoned and emailed these guests for a full day, without any response, to let them know that the previous guest had flooded the villa, which wasn’t discovered until the morning of their arrival.
They were provided with a 4 bedroom 4 bathroom alternative, which they accepted without comment.
The only time they complained was after they had left, and I queried them about a damaged blind.
Suddenly I was subjected to a torrent of abuse claiming that I wanted to keep their damage deposit and was looking for any excuse to do so.
I then mentioned that they had left the house in a bit of a mess, and got a further verbal onslaught.
I would have let it go, but due to the hostile reaction, I claimed £30 from their deposit, which they paid without any further protest.
Think the previous reviews I have received, and the ones after speaks volumes really
Feita em 21 de maio de 2021. Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.
Stephanie m
1 contribuição
Amazing home
wanted to write a review because the home we stayed at was absolutely amazing! Our family enjoyed the pool the hot tub or spa was very relaxing on the cool nights. John worked with us from the time we looked at his beautiful home throughout our entire stay. John gave me Peace of mind through the whole process. I would definitely stay again it was more than I expected!
Visita em março de 2021
Feita em 6 de abril de 2021. Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Crystal35
1 contribuição
Wonderful Stay
My family and I had the opportunity to stay 1 week. This house is amazing and comes equipped with everything you need to make our stay amazing, the owner John was very pleasant and addressed all of my questions promptly. They are stores and restaurants near by. The home has a game room in the garage in which we thoroughly enjoyed, as well as card games to help pass the time. We will be staying agian in the future!!!
Visita em dezembro de 2020
Feita em 3 de janeiro de 2021. Este comentário representa a opinião subjetiva de um viajante individual e não do Tripadvisor LLC ou seus parceiros. O Tripadvisor verifica as avaliações.
Darknlovely D
Miami, Flórida1 contribuição
Visitor
Had a good time in this beautiful spacious home. My family enjoyed themselves. We werent to far from the parks and rhere were plenty of stores near by
Visita em dezembro de 2020
Feita em 29 de dezembro de 2020. Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Msein
Porto Rico1 contribuição
Wonderful Place
I recommend this place to stay have everything that you needed. Quiet place nearby to market, malls and parks attractions.
Visita em julho de 2019
Feita em 25 de julho de 2019. Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Locais para pesca disponíveisCampo de golfe (30 minutos de carro)
O que saber
Horários de check-in e check-out
Check-in após 4 PM • Check-out até 10 AM
Política de cancelamento
Reembolso integral até 24 horas após a reserva (desde que a estadia seja em pelo menos 60 dias).
Reembolso de 50%* do valor para cancelamentos feitos pelo menos 4 semanas antes do check-in
Não haverá reembolso após a confirmação da reserva
Observações do proprietário
Pool/Spa heating £130 per week/ £20 per night (optional)
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