Dear Anna Paulina,

I am sorry to hear that you were unhappy with your stay. When booking your accommodations through a 3rd party site like you did, our room type descriptions are very specific to which location you are booking. There are 2 choices - Northside Building or Beachside Building. If you choose Northside, it clearly states the room is across the street from the beach with no beach view. While the feature photo is of our main building located on the beachside, there are pictures of the Northside building. We assign the room based on what you reserve - we do not put you across the street if you book Beachside. Again, I am sorry that your stay was not a happy one. We always strive to give our guests the most enjoyable experience. We appreciate your feedback.

Christa M.
Palmetto Inn & Suites