Dear Pedro533,
Thank you for choosing Lotte Hotel Hanoi and for taking time to share your experience with us!
It is great to learn that you enjoyed your stay with us and your compliment on the facilities as services is highly appreciated. We are also absolutely glad to know that you found our service have met your expectations.
It is our greatest achievement and motivation that we have earned your trust. Modern facilities, utter convenience, attentive service and gentle care are what we bring to our guests every day. We are proud to be “the second home” to travelers around the world.
Once again, thank you very much for your kind consideration. We look forward to having you back again at our hotel in your next trip to Hanoi!
With best regards,
Suh Jung Gon
General Manager
Lotte Hotel Hanoi