Dear Iris B,
Thank you for taking the time to share your feedback with us.
We're delighted to hear that you enjoyed your stay and appreciated the variety at breakfast, the cleanliness of your room, and the comfort of the bed and pillows. We're also pleased that our staff made a positive impression during your visit.
We do understand your concerns regarding the noise from the busy road. Please note that for your future visits, you are welcome to request a quieter room, and we will do our best to accommodate your preference, subject to availability. Additionally, we are constantly looking at ways to enhance our guests' comfort and will certainly take your suggestion regarding double glazing into consideration.
In regard to the socket adapter, as we follow the UK standard plugs, we do not provide adapters from the reception. However, we have a self-service shop on-site that is open 24/7, where you can purchase an adapter, or you may find one at nearby stores.
We appreciate your suggestions and hope to have the pleasure of welcoming you back soon for another comfortable stay.
Best regards,
Mainul
Royal National Hotel