I rented a car with Sicily by car in the date 25/09/2016 and I returned in 03/10/2016. The problem is when I rentend in Fiumicino airport the person who did all the check in said to me if I wanted to pay the insurance and I said I didn't want because my credit card give this insurance once I pay for the rental. Then he agreed with my choice and he offered a kind of assistance and it should be only €22 for all those days. I agreed for the assistance and asked him again if I would pay only this €22 and he said yes. I told him twice I didn't want that insurance, I can't believe he did this to me.
In October 3rd I did the check out and a girl at Sicilia by car in Bari airport charged me €240,75 for that insurance I didn't want before.
She said I could write an e-mail telling about how I was injured and I could be refunded later, but I had to pay that value. So I did it.
The person who did the check in was with this number 1116.
I know they have there the cameras and they can prove it.
I was grateful for the service, but this I can't approve.
I've sent them an e-mail twice and I didn't have any answer!