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The Lodges at The Great Smoky Mountains

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Sobre
Localização
Limpeza
Atendimento
Custo-benefício
Serviços do estabelecimento
Internet sem fio gratuita e de alta velocidade (WiFi)
Estacionamento grátis
Lavanderia self-service
Acesso para cadeirante
Não fumantes
Comodidades nos quartos
Quartos para não fumantes
Suítes
Detalhes úteis
TIPO DE HOTEL
Luxuoso
Ótima vista
CATEGORIA DO HOTEL
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130avaliações
61fotos
22perguntas
0dica de quarto
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Nós nos divertimos muito mesmo com chuva. Adorei as vinícolas que é um deve fazer e as pessoas lá são ferrenhos. Um monte de coisas para fazer na área para todas as idades. Também um monte de lugares para comer. Todas as pessoas são ótimas.
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Eu realmente esqueci sobre isso porque a empresa nunca respondeu a mim, mas estava limpando a minha caixa de entrada no outro dia e me deparei com isso como eu copiei-me.

Eu estava de férias em Gatlinburg TN para o Ano Novo em dezembro passado. Minha família e eu estávamos camin
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A equipe foi absolutamente horrível. Eles eram muito esnobes. Tratou-nos como lixo. Fomos informados de que seria cobrado um montante e, em seguida, a nossa conta foi completamente diferente. Nós tínhamos honestamente comprado a viagem de um amigo nosso e queríamos comprar tempo
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O Capital Resorts é composto por profissionais profissionais. Eles não dizem a verdade sobre nada. Nada do que eles oferecem é legítimo. Fui enganado em mais de 10 mil dólares. . Nunca tive férias porque nada estava disponível. Agora eles estão me enviando para coleções porque eu
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Bem, depois de vários telefonemas eu finalmente concordou em vir ao seu resort para uma estadia de 3 noites por US $ 99. (Eles primeiro ofereceram $ 299 mas eu continuei dizendo NÃO!) Assim, eu finalmente chego hoje e adivinhe o que? ? ? ELES ME COLOCAM EM UM LUGAR CHAMADO SHULA
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Todas as fotosViajanteQuarto e suíteRestaurantes
Foto fornecida pela gerência The Lodges at The Great Smoky Mountains
Porch
Cooper Tub
Foto fornecida pela gerência The Lodges at The Great Smoky Mountains
Living and Dining area
Foto fornecida pela gerência The Lodges at The Great Smoky Mountains
Kitchen
Foto fornecida pela gerência The Lodges at The Great Smoky Mountains
Relaxing porch
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do you accomdate handicapped persons, and if so could you tell me how many the unit will accomdate, do you have a pool and or hot tub?
Yes we do. We have a two bedroom unit which will accommodate 6. We however do not have a pool or hot tub yet. We are adding then in the near future. Thank you for your message.
1 voto
Do you have a limit on the size of dogs you could bring?
Thank you for your question. We do love our furry friends. However the regulations only allow up to 50lbs. Note we put a 75.00 pet fee on hold for potential damage but it is released at check out when no damage occurs.
0 voto
Does it have a pool? Elevator?
Thank you for your question. We will have a pool but we do not as of yet. We have passes to the local pool for our guests. There are no elevators to individual units but there are bottom floor condos if you are looking to avoid the stairs to the 2nd floor.
0 voto
I received a call wanting us to come take a90 min.tour,I don't mind going on the tour,but I do not want to be harassed if and when I say no to buying,no means no,so my question is if we say no to buying are they still going to keep on and on trying to talk us into buying
1 SCAM ALERT, SCAM ALERT !!!!!!! Review of The Lodges at The Great Smoky Mountains Pending review If you are approached to visit this place RUN, RUN as fast as you can. My son and I checked into a local hotel in Pigeon Forge TN. and while chatting with the lady that was checking us in I revealed that I had recently lost my husband and that my son and I were on a trip to relax. Later when I went to the lobby to inquire about tickets to local attractions I was approached by a lady that said she represented The Lodges owned by Capital Resorts and that if I would visit she had a SPECIAL DEAL for SINGLE LADIES only to get tickets at a steep discount.I talked to my son and we went back and took the "deal" which wasn't much of a discount as I later learned. My son was joking around with her about it being discrimination to offer the deal to single women only.The next morning we went to a"really good breakfast" which turned out to be coffee and doughnuts. I told the salesman that was assigned to us up front that I really wasn't interested in a timeshare because I already owned one that my husband and I had owned for about 35 years and couldn't afford maintenance fees for two timeshares as my husband had recently passed away.He said go take a look and I will get your tickets when you get back.When we returned he asked what I thought. I told him it was beautiful but I still could not afford two maintenance fees.He asked where my timeshare was.I told him Outer Banks Beach Club but that I paid my fees to SPM resorts. He said "let me check with my boss.We just recently purchased some properties in the area.He came back and said they owned SPM and Outer Banks Beach Club. He said that since I owned a three bedroom unit that if I purchased the minimum amount of points that they could combine them and I would have over 300,000 points which would give me over four weeks vacation every year plus they would put $1000.00 in credits in my account the first of every year that I could use along with all the other special extras. I would also be a Charter member. I said I still can't afford two maintenance fees.He said you won't have but one because we are combining the two. I asked if my husbands name being on the deed would cause a problem. He asked if I had a death certificate.I said yes but not with me.He said that I could mail or fax a copy.After a lot more discussion I decided to go for it.bringing up the maintenance fees several more time and being assured there would be only one and that if I would agree to them debiting my checking account every year they would pay the first year dues. After Robin Karpp did the paperwork I asked her if I should mail or fax the death certificate.She said somebody would contact me.I put the total amount on two credit cards because I get points for using them and then paid them off when they came in. In November I got my normal maintenance bill from Outer Banks Beach Club.Thinking there was a mix up with the paperwork I called Outer Banks Beach Club and told them what I was told.The lady said nobody owns us and the only connection we have to SPM is they collect maintenance fees for us and we can fire them at any time.You still own your unit and still owe the fees. I called Robin Karpp and she had John Richardson contact me.I told him the problem and he said oh, we don't do that. You have to space bank your points with Outer Banks Beach Club in order to have 300,000 points and you still owe them the maintenance fees.I told him that was not what I was told and I wanted all my money back. He said he would talk to his boss and get back to me.When he didn't I called Spm and spoke with Kyle Towner. He said he would reach out to them and have them contact me.A few days later John Richardson called me and when I told him I was having a hard time hearing him Robin Karpp came on the line and said I was on speaker phone and they were recording the call.I again told them I was lied to and I wanted all my money back and my name off anything to do with Capital resorts. They said they would talk to somebody, I can't remember the name.That was in Nov.and I have never heard from either again.I try to call Robin Karpp's number and get no answer. I next talked to Milissa Gregory at a headquarters number.I explained everything to her.She asked me to send her a detailed letter by email to her and she would give it to her boss so the problem could be fixed.I sent the email and have not heard from anyone since.I have tried calling several times and get her voice mail.I leave messages and no return call.I sent emails and no answer. At this point I am waiting on the forms to file a complaint with the attorney general of Tennessee. I am also going to get a lawyer and maybe file a class action suit against them.In other reviews I have seen answers from them that they tried to contact the person and couldn't so their complaint wasn't valid.THEY HAVE NOT CONTACTED ME. They will say anything to get your money.Show less Stayed: August 2017 Ask Helen R about The Lodges at The Great Smoky Mountains This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC See all 125 reviews
0 voto
What can I expect? As the comments have been pretty bleak. I plan to visit next year, should I take this off of my list of places to visit? Can I expect a comfortable and pleasant place to vacation?
The experience I had with them leads me to believe they are nothing more than crooks, who look to take advantage if people, with lies and unethical sales tactics. There are so many other great places to stay in the area. There are no amenities at all just rooms. Try a cabin you will be much more satisfied. Sorry to be so harsh but they flat out lied to us.
1 voto
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Anteriores
AnterioresPróximas
11
FAIXA DE PREÇO
US$ 154 - US$ 168 (Com base nas tarifas médias de quartos standard)
TAMBÉM CONHECIDO COMO
grand crowne resort at pigeon forge hotel pigeon forge
LOCALIZAÇÃO
Estados UnidosTennesseePigeon Forge
NÚMERO DE QUARTOS
40
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