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Best Western Horizon Inn

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Quartos
23 de dez24 de dez
|
1 quarto, 2 adultos, 0 criança
Quarto standard
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Sobre
Localização
Limpeza
Atendimento
Custo-benefício
Serviços do estabelecimento
Piscina
Permite pets
Internet sem fio gratuita e de alta velocidade (WiFi)
Acesso para cadeirante
Estacionamento grátis
Café da manhã
Banheira de hidromassagem
Serviço de lavanderia
Lavanderia self-service
Não fumantes
Piscina externa
Serviço de traslado
Lavagem a seco
Salas de reunião
Business Center com acesso à Internet
Piscina aquecida
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Micro-ondas
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Avaliações e mais
1.376avaliação
127fotos
8perguntas
0dica de quarto
Pontuação dos viajantes
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Essas avaliações foram traduzidas do inglês automaticamente. Mostrar traduções automáticas?
O quarto cheirava mal, o mobiliário foi manchado, o tapete foi deixada suja e vitrais. Erro no banheiro. Toalhas inadequadas e papel higiênico. Refrigerador estava on ou off e congelou a comida. O vizinho barulhento nos manteve acordados durante toda a noite. Cama desarrumada. Sa
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Avaliação recebida em parceria com Best Western
Resposta de Darbyanne, General Manager do estabelecimento Best Western Horizon Inn
Respondida em 11 de ago de 2014
My goodness Mr. B, you were here for 4 days. I would have loved to have you contact me so that I could hear that you were having challenges, while you were here. We would have gotten to the bottom of your disappointments, and done everything we could to turn your experience around. You can bet I will be in your room this morning to find our what you experienced and if I find deficiencies, we will fix it now. We know we are not perfect every single time but we stand by our guests and get them what they need if they communicated with us during their stay. Very sorry we didn't have that opportunity. Grateful for the feedback, Darby Stricker, CHA
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A equipe da recepção é ótimo. Eles saíram de lá para me ajudar a obter um quarto quando eu cheguei muito tarde da noite. Super simpática.

Quartos limpos e agradáveis. Bom pequeno-almoço.

simpático hotel de animais de estimação que é um hotel agradável ao contrário uma das outra
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Resposta de Darbyanne, General Manager do estabelecimento Best Western Horizon Inn
Respondida em 14 de ago de 2014
Very kind words, thank you so much. We appreciate our guests who take a few minutes to get out the good word about us. We loved your comments about the staff, especially coming from a very seasoned reviewer! Thank you again, we look forward to your next visit. Gratefully, Darby Stricker, CHA
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A escola aberta tipo 2 história complexo histórico do hotel, localizado em uma localização conveniente. Para mim "limpo e confortável" vem em primeiro lugar e o resto é apenas despesas inesperadas.
Prós:
1. No geral quarto limpo com móveis neutros e básicos e decoração, que inclu
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Resposta de Darbyanne, General Manager do estabelecimento Best Western Horizon Inn
Respondida em 11 de ago de 2014
Thank you so much for the very kind words. We really appreciate the time you took to share your experience with other travelers. We agree about the breakfast room and we are expanding it starting on November 2nd. We are excited to be able to improve our service and we look forward to unveiling the new breakfast room in late November. Gratefully, Darby Stricker, CHA
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Quando o quarto tinha problemas de manutenção, eu fui feito para me sentir que foi de alguma forma a minha culpa. O Pequeno-almoço foi bem abaixo do esperado para o best western cadeia hoteleira. E para um hotel com 115 quartos, havia apenas seis mesas int ele minúsculo quarto de
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Avaliação recebida em parceria com Best Western
Resposta de Darbyanne, General Manager do estabelecimento Best Western Horizon Inn
Respondida em 6 de ago de 2014
We are profoundly sorry for the misunderstanding. We honestly believed you were telling us, it was a guest in your room who broke the shower head. In either case, we certainly wanted to get you moved but every room was occupied. We believed when you accepted the very deep discount and the 2000 extra rewards points, that we had satisfied your expectations. I only wish you would have told us that we had not, our aim is to be fair and we look to the guest to help us determine what fair is to them. We can't always get to the challenge if the break is so bad that we need parts, but we certainly try to make it right. As for the breakfast room, it is a converted guest room that is way too small for the recently increased demand on hotel continental breakfast. While the 11 tables available for 121 rooms meet the standards, we agree we need more room. Things have changed since the day when hotel breakfast was a packaged danish and a coffee, our menu and attendance has really expanded. I assure you that like most hotels, there is no food preparation on site. We have all prepackaged items like yogurt, hard boiled eggs, biscuits and gravy or self serve items like cereal, fresh fruit, muffins and toast. In either case, we are always in the top percentages of health inspections for food handling and safety. We have our plans through the city now and we are starting the remodel to expand on November 2nd.
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O MAU. Deixe o meu toddler rastejar por um minuto sobre o tapete. Ele veio para cima com os joelhos muito pretos sujos. Última vez ele ou nós tocou o tapete de pele nua. O BOM. Tudo o resto foi bom. A recepção ligou mesmo depois de fazer o check-in para se certificar de que tudo
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Avaliação recebida em parceria com Best Western
Resposta de Darbyanne, General Manager do estabelecimento Best Western Horizon Inn
Respondida em 6 de ago de 2014
Oh my, don't ever hesitate to let us know immediately that your room is fallen short in some way. There are so many things we can attend to right then or get you into another room. We have our carpets cleaned on a very regular rotation but if one gets hit hard and we need to bump up the schedule, we will do so right away! Thank you for the feedback, we really do use this information to make our business better. Gratefully, Darby Stricker, CHA
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Anteriores
Categorias de álbum
Todas as fotosViajanteQuarto e suítePiscina e praiaRestaurantesCentro empresarial e espaços para eventos
Faucet covers in the bathroom
Ill-fitting door in frame. Felt Uncomfortable.
Two Queen
Black Bear
LOVE the swan!
Anteriores
1234569
Is this hotel near the highway? Any tips for rooms downstairs that are the quietest?
Yes it’s close to 5, Black Bear Diner has a great breakfast, fresh squeezed Orange juice, YUM!
1 voto
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I would like a hotel in Medford Oregon that allows smoking on a patio or balcony
We are non smokers. There are no balconies. Huge parking lot. I think smoking rooms.
2 votos
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hi read your review looking for a reasonable hotel stay for maybe 10 days or slightly more in july for vacation is the pet issue really bad we don't have pets not that we don't like them but I would like to be assured of a clean room????
Rooms are simple but very clean and perfectly stuffed with soap, clean towels, coffee... Maintenance seems to work very well.
0 voto
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What is the room charge for a dog with two adults
We were told it's $15 per night, per dog.
0 voto
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What time does the pool close?
I am not sure but there still people swimming till 9 pm Call the hotel they are very helpful
0 voto
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Anteriores
12
AnterioresPróximas
11
FAIXA DE PREÇO
US$ 81 - US$ 132 (Com base nas tarifas médias de quartos standard)
TAMBÉM CONHECIDO COMO
best western horizon hotel medfordbest western medfordmedford best western
LOCALIZAÇÃO
Estados UnidosOregonMedford
NÚMERO DE QUARTOS
122
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