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Very clean and quiet park, lodge was really clean, and well equipped, beds were comfy, hot tub was great and hot on arrival, quick and easy check in and staff was friendly. Great place to come and relax, we don’t like to cook when we come away and there are plenty of places deliver to the gates.
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Data da estadia: fevereiro de 2025
Custo
Quartos
Localização
Limpeza
Atendimento
Sono
Tipo de viagem: Viajou com a família
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Lovely site, well set out, hot tub great. However, stains on bedding, boiler kept breaking down when we run the shower, was well overdue annual service. Not very clean, lots of cobwebs. When we complained we were made out to be lying, said we stained the bedding, even though we had photos!
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Data da estadia: janeiro de 2025Tipo de viagem: Viajou com amigos
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Would definitely book this again! Just got back from a weekend here, lodges are perfect, clean, amazing views. Staff are really friendly. The hot tub was great. Very peaceful and perfect for a girls weekend away. We stayed in number 7 cabin.
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Data da estadia: setembro de 2024
Custo
Quartos
Localização
Limpeza
Atendimento
Sono
Tipo de viagem: Viajou com amigos
Dica de quarto:This is a small site with 10 lodges so its perfect. The cost is very reasonable and close to lots...
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
We stayed in the lodge earlier this year and when going through my emails, I realised that I had not left a review. I came on and saw recent reviews and thought it was even more important to leave mine now.
We arrived later than expected due to traffic but we were able to access the lodge and our keys were waiting for us. We were unable to make the deposit payment until the next day (understandably, the owners are allowed an evening to switch off rather than having to keep coming out to take deposits at different times of the evening as naturally, guests will arrive at different times).
The deposit was taken the next morning when someone called with a card machine to take it. The only downside to this is you're waiting around to make the payment but luckily, this didn't affect us too much. I do feel a better system could be in place as some people may wish to go out early morning. Maybe a link could be sent so you can make a deposit payment online?
The deposit was returned within a matter of days and we did not need to chase this up with either the owners or the bank.
Regarding communication - yes, I do recall thinking some of the text messages were slightly short and unprofessional but that is what happens when communication is done via text, we can come across in a way that we do not mean and we can interpret messages incorrectly. Based on this, my suggestion would be to, fluff your text messages up more or have a standard email which contains all details that a guest would require. This would then alleviate the need for the test messages resulting in less work for you and a more professional impression being given to your guests.
Upon arrival, the heating had been put on ready for when we arrived. I felt this was a great touch and I have never had this in any other lodge that we have stayed in. The lodge was clean and tidy, as I would expect. The table was set-up and again, I felt this was a lovely touch.
There is an information booklet that contains an abundance of leaflets including local days out and takeaways. Another super touch. This meant that we didn't have to sit and Google what we were going to eat due to our late arrival. We looked at the leaflets and my partner went to get our evening meal.
I have read someone else's review which states the rooms are small; I totally dispute this. I found the rooms to be incredibly spacious and the positive to the twin room was that you could move the beds and push them together. This was perfect given that our 5 year old was sleeping in there. The beds were comfortable and the rooms were clean.
My negative would be a couple of broken tiles/sink in the bathroom. I was worried that we would lose our deposit due to this so had taken photos to ensure I had evidence that they were broken on arrival. My suggestion with this would be, in a confirmation email advise that you are aware of the broken tiles/sink and it is something that you are looking at getting resolved.
Overall, we had a lovely stay and I feel recent reviews on here are unfair. I am big on reading reviews before I book anywhere and I would like to think like me, most people would look at those recent reviews and think that for some people, you just cannot please them.
With a couple of tweaks, you could have this amazing because the location is quite and just what you need to getaway and unwind.
We would definitely rebook.
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Data da estadia: março de 2024
Custo
Quartos
Localização
Limpeza
Atendimento
Sono
Tipo de viagem: Viajou com a família
Dica de quarto:There is a sharp turn off a fast road into the location.
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Was such a lovely lodge. Me and my partner had a lovely visit. Was very clean and spacious. Had everything we needed for the stay. Would have preferred more dishwasher tablets, bin bags and loo roll as we had to ask for more, though the staff was lovely and didn’t hesitate to accommodate us.
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Data da estadia: junho de 2024Tipo de viagem: Viajou em casal
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
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FAIXA DE PREÇO
R$ 631 - R$ 1.296 (Com base nas tarifas médias de quartos standard)
LOCALIZAÇÃO
Reino UnidoInglaterraWarwickshireRugbyThurlaston
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