Hampton By Hilton Nuneaton
Abbey Street, Nuneaton CV11 5BU Inglaterra
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Média de R$ 637/diária, 10/11 – 10/12
R$ 749
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R$ 419
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Sobre
3,0
Nº 12 de 12 hotéis em: NuneatonRecomende alterações para melhorar nosso conteúdo.Aprimorar este perfil
Detalhes úteis
CATEGORIA DO HOTEL
As classificações por estrelas têm como objetivo indicar o que esperar dos recursos, comodidades e serviços disponíveis. Classificação fornecida por Giata.
Idiomas falados
Inglês, Espanhol
Serviços do estabelecimento
Posto de recarga para veículos elétricos
Internet gratuita
Academia de ginástica
Café da manhã gratuito
Cadeiras infantis para refeição
Segurança 24 horas
Armazenamento de bagagem
Check-in 24 horas
Estacionamento
Bar/lounge
Restaurante
Refeições para crianças
Lanchonete
Cardápio para dietas especiais
Jornal
Kit de primeiros socorros
Check-in/chek-out expressos
Serviço de lavanderia
Comodidades nos quartos
Ar-condicionado
Cofre
Área de estar
Cabideiro
Ferro de passar
TV a cabo/por satélite
TV de tela plana
Chuveiro acessível
Despertador/serviço de despertador
Rádio
Tipos de quarto
Quartos para não fumantes
Quartos para família
Links do hotel
Localização
Abbey Street, Nuneaton CV11 5BU Inglaterra
Como chegar lá
Bom para pedestres
As acomodações recebem uma nota de 0 a 100. Quanto maior a nota, mais fácil é chegar a restaurantes e atrações a pé.
Nota: 85 de 100
85
Birmingham Intl Airport
20.3 km•
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Nottingham Airport
51.2 km•
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Locação de veículos
1avaliação0pergunta e resposta0dica de quarto
Avaliações
Pontuação
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Época do ano
Tipo de viajante
Idioma
Filtros selecionados
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Stayed here mid September as hotels in Birmingham were extortionate for some reason. Was pleasantly surprised to turn up to find a hotel barely a few weeks old.
Room lovely, decorated well. Lacked a decent desk & chair to work at so ended up decamping to the bar area to work - no biggie as are and worked at the same time.
First night, sleep very well, and woke up very refreshed.
Second night, terrible sleep. Was woken up by someone hammering on my bedroom door and shouting. Rang down to reception to let them know and was told they’d investigate. Thought nothing more of it - grabbed a drink of water and got back in bed. Within minutes the fire alarm was going off - then it turned into carnage. No information from staff when guests stood outside in the car park. Guests got bored of waiting and just went back in the hotel.
I, on the other hand, went to reception to find the night manager flapping. When asked what was happening and if we could go back to our rooms he said no - as they hadn’t given the floor where the alarm was activated the all clear. However, they hadn’t given silenced the alarm. Sat in reception waiting…
Turns out the people who were banging on doors had been served alcohol by the hotel from around 9, and were only can be described as inebriated. It was obviously that was the case when they hammered on my bed room door.
The faff continued that night - and it was only when the night manager was reissuing room keys I questioned at what point he was going to tell us we could go back to our room…
The following morning on check out I complained the night manager was practically whispering so other guests couldn’t hear what was agreed with me for compensation. I was told to check my Hilton Honors account in 72 hours…
.., 72 hours came and went, contacted Hilton directly and within a couple of hours saw some points had been credited - although only half of what we agreed. Contacted the hotel directly asking to speak to a Manager - they said we o was dealing with wasn’t in and that I could email him. I asked for my details to be passed on and for him to email me. Long story short - an email arrived which was factually incorrect, and in a nutshell said I should be grateful for what I’d got (even though it wasn’t what we’d agreed!). Replied to the email, and contacted Hilton. For a new hotel - and one I thought “excellent base for next time Birmingham is a rip off”… unless I saw a lot of positive reviews I’d give it a wide berth. Don’t lie to guests it’s not professional.
Room lovely, decorated well. Lacked a decent desk & chair to work at so ended up decamping to the bar area to work - no biggie as are and worked at the same time.
First night, sleep very well, and woke up very refreshed.
Second night, terrible sleep. Was woken up by someone hammering on my bedroom door and shouting. Rang down to reception to let them know and was told they’d investigate. Thought nothing more of it - grabbed a drink of water and got back in bed. Within minutes the fire alarm was going off - then it turned into carnage. No information from staff when guests stood outside in the car park. Guests got bored of waiting and just went back in the hotel.
I, on the other hand, went to reception to find the night manager flapping. When asked what was happening and if we could go back to our rooms he said no - as they hadn’t given the floor where the alarm was activated the all clear. However, they hadn’t given silenced the alarm. Sat in reception waiting…
Turns out the people who were banging on doors had been served alcohol by the hotel from around 9, and were only can be described as inebriated. It was obviously that was the case when they hammered on my bed room door.
The faff continued that night - and it was only when the night manager was reissuing room keys I questioned at what point he was going to tell us we could go back to our room…
The following morning on check out I complained the night manager was practically whispering so other guests couldn’t hear what was agreed with me for compensation. I was told to check my Hilton Honors account in 72 hours…
.., 72 hours came and went, contacted Hilton directly and within a couple of hours saw some points had been credited - although only half of what we agreed. Contacted the hotel directly asking to speak to a Manager - they said we o was dealing with wasn’t in and that I could email him. I asked for my details to be passed on and for him to email me. Long story short - an email arrived which was factually incorrect, and in a nutshell said I should be grateful for what I’d got (even though it wasn’t what we’d agreed!). Replied to the email, and contacted Hilton. For a new hotel - and one I thought “excellent base for next time Birmingham is a rip off”… unless I saw a lot of positive reviews I’d give it a wide berth. Don’t lie to guests it’s not professional.
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Data da estadia: setembro de 2024Tipo de viagem: Viajou a trabalho
Dica de quarto: Car park is small if you want a space try and arrive early. If you agree any form of points...
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Resposta de Hampton by Hilton Nuneaton, Owner do estabelecimento Hampton By Hilton Nuneaton
Respondida há 4 dias
Dear Mgzed, Thank you for choosing to stay with us here at the Hampton by Hilton Nuneaton and for taking the time to review your stay with us. We're glad to hear you enjoyed your first night with us, but we sincerely apologise for the issues you faced on the following days, particularly regarding a follow up from somebody on our management team. Your feedback is important to us, and we would like to look into this matter further. Please reach out to the team at bhxnu_info@hilton.com where we can address all concerns you have directly. We appreciate your understanding and hope to resolve this for you. Warm regards, Abigail O'Connor. Guest Services Manager.
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Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.
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Faça uma perguntaFAIXA DE PREÇO
R$ 520 - R$ 783 (Com base nas tarifas médias de quartos standard)
LOCALIZAÇÃO
Reino UnidoInglaterraWarwickshireNuneaton
NÚMERO DE QUARTOS
145
Os preços são uma média das diárias fornecidas pelos nossos parceiros e podem não incluir todos os impostos e taxas. As taxas e impostos exibidos são apenas uma estimativa. Para saber mais, consulte nossos parceiros.
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Perguntas frequentes sobre Hampton By Hilton Nuneaton
Quais são as atrações conhecidas perto de Hampton By Hilton Nuneaton?
As atrações próximas incluem Fever (a 0,3 km), Popworld Nuneaton (a 0,4 km) e Lord Hop (a 0,1 km).
Quais são algumas das comodidades oferecidas por Hampton By Hilton Nuneaton?
Café da manhã, restaurante e bar são algumas das comodidades preferidas.
Os quartos de Hampton By Hilton Nuneaton oferecem que comodidades?
As principais comodidades nos quartos incluem ar-condicionado, TV de tela plana e área de estar.
Que opções de comidas e bebidas estão disponíveis em Hampton By Hilton Nuneaton?
Os hóspedes podem usufruir de café da manhã, restaurante e bar durante a estadia.
Hampton By Hilton Nuneaton oferece estacionamento?
Sim, estacionamento está disponível para os hóspedes.
Quais são os restaurantes perto de Hampton By Hilton Nuneaton?
Restaurantes com ótima localização incluem Crossed Khukris Gurkha Restaurant, India Red e Amore Mio Ristorante Italiano.
É possível fazer exercícios em Hampton By Hilton Nuneaton?
Sim, os hóspedes têm acesso a academia durante a estadia.
Hampton By Hilton Nuneaton fica perto do centro da cidade?
Sim, fica a 0,2 km de distância do centro de Nuneaton.
A equipe de Hampton By Hilton Nuneaton fala que idiomas?
A equipe fala vários idiomas, incluindo Inglês e Espanhol.
Há locais históricos perto de Hampton By Hilton Nuneaton?
Muitos viajantes gostam de visitar Arbury Hall (a 3,6 km), St Mary's Church (a 7,9 km) e St Peter's Church, Mancetter (a 6,7 km).
Hampton By Hilton Nuneaton é acessível?
Sim, oferece instalações para hóspedes com deficiência. Para dúvidas mais específicas, recomendamos ligar para confirmar.