Whenever you stay at small hotel converted from very old home there will be a number of surprises & challenges. I couldn't decide between 3 & 4 stars but my wife & I really like the place in spite of some inconveniences. We are both very experienced travelers with much of the travel in Latin America. When we arrived there was a problem on their part with our reservation which would have required us to change rooms during our 3-night stay. Instead we upgraded to the suite for which they gave us a modest discount. The suite has two, small balconies fronting the zocalo making the room very noisy day & night. If you are a light sleeper, consider a different room. We're not & we knew what to expect. Our rooms, including the bathroom, had no place to hang anything including towels. There is no closet, no hooks, towel racks. The hot & cold water faucets in the sink & shower are reversed from standard & are not marked making it frustrating, at first, waiting for hot water to arrive when it was a cold water faucet. I talked to the owner about the above & other, minor inconveniences & he took care of the ones he could right away such as putting a coat tree in our room so we could at least hang coats & hats. He also said he would either mark the faucets or, the case of the wash basin, simple connect the correct hose to the correct faucet. The people are nice, the room & building charming & the location can't be beat if you want to be in the center of the pueblo's life. We would stay here again.…
Es un excelente hotel, de lo mejor que puede ofrecer Valle de Bravo. Tienen que visitar las cascadas tanto del Remolino como la llamada Velo de Novia; de ahí ir a La Casa de Oración carmelita; dar un paseo por la Presa y degustar la comida típica sin olvidar comprar algún recuerdo de la visita
We arrived late into the Zocolo in the rain and went to a nearby posada recommended by Lonely Planet - big mistake! Casa Nueva Hotel is far nicer and has good prices, especially for a room with one double bed during the weekdays. And they are willing to bargain in off season. The hotel is charming, with a veranda around a courtyard and balconies from several rooms overlooking the Zocolo or a pedestrian side street. We decided to stay an extra night because the ambiance is so lovely.
El hotel estilo colonial es muy lindo y las habitaciones también, es limpio y básico. Y el servicio muy bien también. Sin embargo es ridículamente ruidoso ya que esta ubicado justo en la plaza central del pueblo donde durante toda la noche hay mariachi, gritos de borrachos, regueton, rap, camionetas ruidosas, motocicletas, cuetes... sin exagerar. Nos hospedamos en la suite 90. Como tip no ofrecen shampoo y acondicionador. Les falta un poco de tecnología ya que cuando llamamos para reservar dijeron que había que hacer pago por adelantado con transferencia para asegurar el cuarto y que no tenían mail.
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