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Thunder Bay Resort

Viajante (195)
Restaurantes (20)
Quarto e suíte (20)
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Sobre
Localização
Limpeza
Atendimento
Custo-benefício
Certificado de Excelência
Serviços do estabelecimento
Estacionamento grátis
Acesso para cadeirante
Restaurante
Bar/Lounge
Wi-fi pública
Internet sem fio gratuita e de alta velocidade (WiFi)
Campo de golfe
Não fumantes
Café da manhã disponível
Salas de reunião
Serviço de lavanderia
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Aeroporto Regional de Alpena County26 km
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220avaliações
221fotos
6perguntas
0dica de quarto
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Essas avaliações foram traduzidas do inglês automaticamente. Mostrar traduções automáticas?
Ficamos neste resort através de um bus grupo de turismo em nosso caminho de Mackinac Island ... basicamente este é um local familiar, que inclui um campo de golfe, reserva de caça, e hospedagem. Na chegada, foram dadas as chaves para o nosso quarto (mais como uma suíte) e a equip
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Resposta de JackMatthiasTBResort, Owner do estabelecimento Thunder Bay Resort
Respondida em 2 de ago de 2014
Thank-you Linda It's really nice to get high marks from someone who travels a lot and has done a number of reviews.
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A apenas devolvido de Thunder Bay Resort. Resort familiar encantador com operações em primeira mão. As acomodações são grandes, limpos, confortáveis e com vista para o campo de golfe com 18 buracos. Incluído em nossas acomodações foi de pacote, um passeio de carruagem através do
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Resposta de JackMatthiasTBResort, Owner do estabelecimento Thunder Bay Resort
Respondida em 29 de jul de 2014
Thank-you very much for the nice review. Our Elk Viewing, Carriage Ride Dinner and Wine Tasting is very unique - nothing else quite like it that we are aware of East of the Rockies. We are fortunate to have wonderful staff and we all try very hard to make sure our guests enjoy their stay.
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Minha esposa e eu apenas fiquei em Thunder Bay resort neste fim de semana passado com 9 outros casais. A equipe de campo foi agradável e eu aproveitei a jogar golfe (excepto para colocar meu). No entanto, a equipe do hotel e, mais especificamente, a gestão não foi muito simpátic
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Resposta de JackMatthiasTBResort, Owner do estabelecimento Thunder Bay Resort
Respondida em 24 de jul de 2014
I have been fully informed about this guest's behaviors and demands. One of the very few draw backs of "Trip Advisor" is that a very small percentage of guests will use the threat of writing a bad review to get a free stay. His group had been partying and drinking - which is fine and part of the reason you come to a Resort - to have a good time. But It is mosquito season and while we fog for mosquitos - there is a bumper crop of them around this year and they will enter opened doors. He may have been bitten in his sleep. We don't put bloody sheets on beds or fail to replace sheets used by previous guests. We use electronic keys - so no previous guest would been had access to use and bleed on the sheet. The guest was rude to my staff and arrogant. He indicated that he had previous adjustments elsewhere (which indicates a pattern of behavior), but this was more serious and demanded a free stay. He said he would write a number of bad reviews if his demands were not met and complain to the health department. Given his behavior - HE WAS OFFERED A REFUND FOR BOTH NIGHTS and any other unused portions of his package - on the condition that he leave - he refused said he was having too much fun with his friends. He was refunded one night and looking back on it that was probably a mistake on our part. Housekeepers indicated their waste basket had bloody tissue in it - like someone had had a nose bleed. We also take pictures, use security cameras with audio and video. On the next, final, morning of their stay - there was again blood on the sheets. I don't want my staff subjected to this kind of behavior and we agree with the guest - Never Again - he is on our short list of guests that have been banned from returning. Readers please draw your own conclusions.
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Meu marido e eu ficamos no sábado e domingo à noite. A suíte era limpa, mas muito desatualizados, e, no sábado à noite, foi tranqüilo. é bom que o resort não está perto de uma estrada movimentada, por isso não havia ruídos de trânsito. Devido às escadas e corredores de madeira, o
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Resposta de JackMatthiasTBResort, Owner do estabelecimento Thunder Bay Resort
Respondida em 30 de jul de 2014
We have taken steps to deal with some of the issues raised in this review.. 45 tube type 24" TV's dating to the early 1990s have been replaced in our 34 units with 2014 32" Viseo TVs that are extremely energy efficient and have wonderful picture quality The TV channel selections and quality have been improved and expanded. We now have free high capacity WiFi. Guests can use their Netflick accounts to access movies and additional TV. Can also be used to upload photos and video to Facebook, family and friends. We have upgraded bedding. Window treatments are being changed as well. Groups make up a large portion of our guests and they use the balconies to move from room to room within their group on the living room side so that part of the design was deliberate, but yes some one can walk in front of your room on the balcony. There is a hook on the back of the door in the tub room - but we are adding additional hooks. Security cameras are being added - some with audio. While it is a very low crime area - we should be better able to monitor things like someone leaving the engine running at night or making a disturbance after reasonable hours. We do not get much commercial traffic - so that incident would have been rare, unusual and unfortunate. However, staff has been instructed to inquire of commercial guests and provide alternate secure parking for any vehicles that need to remain running. Parking lots have been resealed and restriped. The breakfast buffer is $7.95 - very reasonable for a Resort setting - additional charges to get to $11 would have been for beverages and taxes. This is a large suite - 700 square feet - about the size of two standard hotel rooms and can sleep 6 to 8 guests. Our lodging is typically used for packages and they represent the best value. We appreciate the feedback and take it seriously. Unfortunately, we are typical of many small businesses that have been cut off from credit since 2008--2009 until very recently in spite of an excellent payment history. We are making a number of upgrades currently and will continue as funding permits.
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Tivemos um grupo de seis, três casais, e fiquei em um dos chalés. Foi também um "assassinato/mistério" semana evento. Em Primeiro lugar, eu vou cobrir as comodidades, hospedagem e comida ...
- Chalé: check-in foi uma brisa, nice staff. Chalet foi a 3 dois 2 banheiro completo de h
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Resposta de JackMatthiasTBResort, Owner do estabelecimento Thunder Bay Resort
Respondida em 30 de jul de 2014
Thank-you Roger for the very nice review. Roger is correct - our Murder Mystery Weekends are pretty intense - you are deputized and put to work solving crimes that occur over the weekend long event. So we work you pretty hard, but they can be very challenging and great fun. Every plot can be different. Nice prizes are awarded. Many teams return annually. Usually have one or two weekends around Halloween & early November. Sometimes the first weekend after New Years and usually one or two weekends late March - Early April. Weather is unimportant - we are going to entertain you all weekend long. Thanks again Roger!
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Todas as fotosViajanteRestaurantesQuarto e suíteÁreas recreativas e para família
My Bedroom
Unique toilet stall
The suite
The suite
The suite
Anteriores
Have any jacuzzi suites???
Yes. There are suites with whirlpool tubs.
1 voto
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Does the Elk Viewing go on even in heavy rain?
I believe there is some cover on the carriers but i don;\'t know if they can be completely enclosed. I believe you need to call the resort to make certain.
0 voto
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Do chefs create plates for vegans too? (Please don't say salad, lol) It's so hard to find anywhere to eat.
Thunder Bay Resort asked when making reservations if there were anybody in our party with food allergies, but nothing about vegans. Sorry I couldn’t be more help. I would suggest calling them to find out.
1 voto
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You offer a mystery weekend. When is it and how much is it and is it for more than one day?
Yes, we do, our Murder Mystery Weekends start on Friday night and end with a breakfast on Sunday morning, so it is a weekend long event. We have one in August on the 18th-20th and two in November. Prices vary depending on your lodging option you decide, either a suite, villa, or chalet. For more information or exact prices you can call our reservations office or visit our website, we have a page dedicated to the event there as well.
1 voto
Is there WIFI in the rooms?
Yes
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Anteriores
12
AnterioresPróximas
11
FAIXA DE PREÇO
US$ 108 - US$ 109 (Com base nas tarifas médias de quartos standard)
TAMBÉM CONHECIDO COMO
thunder bay hotel hillman
LOCALIZAÇÃO
Estados UnidosMichiganHillman
NÚMERO DE QUARTOS
34
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