We stayed in a "QQ Suite with Additional Living Area" for four nights over Columbus Day Weekend. When I stepped into the room I believed there had been a mistake. But the young man at the desk said, "This room is a suite, and even if it wasn't there is nothing I could do because we are sold out." Admittedly, this gave us a negative view of the entire stay, but I try to be fair. Our so-called suite looked just like the photos of a standard room, except the beds were closer together and in the area by the window there was a small sofa and coffee table. I expected a more separate area where we could visit with our friends, but it felt like hanging out in our bedroom. Our friends sat on the sofa, my husband on the desk chair, and I on a bed. I would describe this room as a QQ with a Sofa Bed, not a suite. The hotel is new and VERY CLEAN. Bed and pillows were nice. Soundproofing is so-so; we could always hear people walking around and it even woke me a few times. Indoor pool was not huge but sufficient for kids. No hot tub. One elevator was out of service on Sunday, but repaired on Monday. Breakfast was very disappointing. Pancake machine was broken the entire stay. They ran out of pretty much everything except cinnamon rolls and cereal. No yogurt, no milk, only a couple apples one day. The last morning (Tues) only option was to give my child a coffee cup of froot loops because they were even out of plates and bowls. There are a lot of possible excuses--fully booked hotel, holiday weekend, supply problems, etc., but bottom line the breakfast service was less than the continental breakfast at a two star hotel. Overall it was convenient, clean, the shower was good, the bed was comfy, and I would stay again (but not as a first choice in the area).…
The hotel is clean and the staff are amazing and super friendly. I want to give a special shoutout to Brendisha. She takes care of the breakfast in the morning. The food is great but her energy is even better. She will definitely fill your belly with good food and your soul with amazing energy. I will definitely recommend!
What a great place. It's brand new and has all the amenities (breakfast, wi-fi, pool, fitness center, and so on). As a bonus, the staff were incredibly cheerful and helpful. General Manager Molly particularly went out of her way to accommodate my needs. I'll be back!
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