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Grand Beach Hotel Surfside

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Viajante (1531)
360
Panorâmicas (13)
Vídeo

Sobre

Localização
Limpeza
Atendimento
Custo-benefício
EcoLíderes Nível prata
Serviços do estabelecimento
Internet sem fio gratuita e de alta velocidade (WiFi)
Serviço de quarto
Restaurante
Academia de ginástica
Piscina
Bar/Lounge
Acesso para cadeirante
Business Center com acesso à Internet
Café da manhã disponível
Concierge
Equipe multilíngue
Instalações para conferências
Lavagem a seco
Permite pets
Piscina aquecida
Piscina externa
Piscina para adultos
Salão de banquetes
Salas de reunião
Serviço de lavanderia
Wi-fi pública
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Comodidades nos quartos
Quartos para família
Quartos para não fumantes
Suítes
Detalhes úteis
TIPO DE HOTEL
Ótima vista
Sustentável
CATEGORIA DO HOTEL
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Ofertas e promoções:Oferta de pacote
Promoções do hotel

Localização

Tela cheia
95Ótimo para pedestres
Nota: 95 de 100
41restaurantesem um raio de 0,5 km
2atraçõesem um raio de 0,5 km
Contato
9449 Collins Avenue, Surfside, FL 33154-2610
Nome e endereço no idioma local
Como chegar lá
Aeroporto Internacional de Miami19 km
Aeroporto Internacional de Fort Lauderdale21 km
Veja todos os hotéis perto
2.133avaliações
1.935foto
107perguntas e respostas
99dicas de quarto
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  • Português
Eu e meu esposo estivemos neste hotel entre 22.11.2018 a 29.11.2018, ao chegar no hotel já encontramos dificuldades, pois a recepcionista não falava Português e nem se dispôs a chamar alguém que pudesse fazer o atendimento em Português, já que a nossa comunicação estava difícil.
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Resposta de Miroslava P, Manager do estabelecimento Grand Beach Hotel Surfside
Respondida há 3 semanas
Dear Ms. Pollyana R, allow us to begin by thanking you for staying with us on your recent vacation to Miami. While we appreciate your positive mention of our great hotel grounds and beautiful hotel environment, it has been unfortunate to learn of the concern you have following your stay with us. We do take your feedback seriously and have immediately initiated an according follow up with the accounting team at the hotel escalating the matter further to the department head onsite. We do have your contact information on file and will be reaching out to you directly as soon as we have an update from the follow up on this case. Thank you and please do not hesitate to contact us directly via email at mpetrov@grandbeachhotel.com, if we could be of help with anything else in the meantime. Have a good day.
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Favorito do hotel
Muito obrigado a Bladimir, um excelente servico e otima atitude. A comida foi show e o quarto perfeito. A praia muito boa, servico de praia otimo e piscina muito limpa! Realmente recomendo e ja e a 4ta vez que fico
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Resposta de Miroslava P, Social Media Coordinator do estabelecimento Grand Beach Hotel Surfside
Respondida em 21 de ago de 2018
Dear Juan U, we would like to thank you for not only choosing to stay with us at Grand Beach Hotel Surfside, but also for your precious time giving your feedback. At the Grand Beach Hotel Surfside, we always love welcoming back returning guests, and consider it a compliment that guests choose to stay with us a number of times, so thank you for trusting us for the fourth time. We are genuinely glad to see that we continue to meet and exceed your expectations in regards to guest rooms and leisure facilities and to provide you with the excellent and accommodating staff service, which you have come to know and expect. We have passed your kind words to everyone at the hotel, who appreciates your time and wonderful feedback and we are looking forward to welcoming you back hopefully soon.
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No começo de dezembro de 2018, resolvi viajar para Miami com minha esposa, filho e sobrinho, na semana do Réveillon. Ao saber que os netos iriam, meus pais e tia juntaram-se também. Apesar de os preços estarem bem mais altos do que o usual, não nos importamos em pagar mais caro
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Resposta de Miroslava P, Manager do estabelecimento Grand Beach Hotel Surfside
Respondida há 2 semanas
Dear Mr. Graziano, thank you for your review and valued business to our establishment. We wish to take advantage of this opportunity and once again apologize for the issues you encountered, when joining us recently. I have personally gotten in touch with you directly via email at this time and as you are already aware, our in-house reservations team is working closely with your third party booking source to resolve the matter outlined in your review as promptly as technically possible. Should there be anything we could be of assistance with at this time, please do not hesitate to contact me directly. Have a good day.
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Hotel excelente. Localização privilegiada para quem não quer ficar perto da muvuca. Ao lado do Bal Harbour Shops ( Shopping com ótimos restaurantes ). O hotel é ótimo. Praia muito boa. òtimo para correr, caminhar. A piscina da cobertura é um ponto alto. Recomendo fortemente.
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Resposta de Miroslava P, Manager do estabelecimento Grand Beach Hotel Surfside
Respondida em 16 de jan de 2019
Dear rricardoB2019, we are glad you chose the Grand Beach Hotel Surfside as your home away from home in Miami. Your five-star rating and the kind words you had to share towards our facilities and great oceanfront location mean a lot to us and the hard working teams onsite. We could not agree more with the positives you have taken the time to point out in regards to the convenience of our hotel location and the easy access it offers to Bal Harbour Shops, a beautiful beach area and excellent running/walking path that goes along the beach. We are honored you recognize the picturesque rooftop pool and bar onsite as one of the highlights of the hotel. Lastly, we hope you would accept our apologies for any hiccup encountered at time of arrival. Customer service is a top priority for us and we are honored to have a team of service professionals, who strive to deliver an experience above and beyond expectations to each and every one of our valued hotel guests. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our hotel in the future.
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Hotel maravilhoso! Tudo muito limpo, e funcionários educados!!! Uma pena o estacionamento ser 40 dólares por dia!!!! À vista do quarto e impecável, o bar da recepção tb bem divertido! Achei bom pq pegava a Globo no quarto! O bar da cobertura com uma vista do por do sol
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Resposta de Miroslava P, Manager do estabelecimento Grand Beach Hotel Surfside
Respondida em 14 de jan de 2019
Dear annaalves28, we are thrilled you decided to stay with us at the Grand Beach Hotel Surfside. Your kind review and positive remarks about the immaculate hotel grounds and polite staff are very much appreciated. Guest comfort is one of our top priorities and it always most rewarding to hear, when one of our valued guests has felt at ease in the spacious and nicely appointed rooms we are honored to offer travelers. Thank you for also mentioning the rooftop bar area, where you enjoyed seeing the amazing sunset over Miami in a tranquil ambiance. It has been our pleasure to host you, and we hope that we will be welcoming you back for another stay in the near future.
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Anteriores
Categorias de álbum
Todas as fotosViajanteQuarto e suítePiscina e praiaRestaurantesCentro empresarial e espaços para eventosÁreas recreativas e para família
Foto profissional encomendada exclusivamente pelo TripAdvisorGrand Beach Hotel Surfside
The Ocean Front King Suite at the Grand Beach Hotel Surfside
view from the balcony
AnterioresPróximas
12345695
Dear Daniela, thank you for your inquiry and interest in the Grand Beach Hotel Surfside. We do allow guests to receive packages at the hotel. Please read below for our package policy: There is no charge for guests to receive carrier envelopes or standard letters. There is one time handling and storage fee, detailed below and depending on the box size, for any boxes or packages larger than a carrier envelope and weighing upto forty (40) pounds. $4 - Boxes 10 x 7 x 3 inches or larger $8 - Boxes 17x13x13 inches or larger $12 - Boxes 18x18x16 inches or larger If guests expect shipments heavier than forty (40) pounds per box, they should make special arrangements by getting in touch with our Concierge Desk. If a package is sent to us, but remains unclaimed for fourteen (14) days it will be returned to sender. We request that any shipments do not arrive earlier than two (2) days before arrival, due to limited storage space. Thank you. Please do not hesitate to contact us, if we could be of further help. Have a good day.
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Dear Andréia A, thank you for your inquiry. A Daily Resort Fee- currently in the amount of $28 plus tax per day per room, will be charged to your room. Your Resort Fee includes the daily use of two (2) beach chairs, one (1) umbrella, access to wireless internet in guest-rooms and public areas, access to the fitness center and recreational amenities offered at our 5 pools and 6 hot-tubs. The Resort Fee also includes participation in a daily activity-class (e.g. Yoga, Pilates or similar), free local calls, in-room coffee and free access to the business center computers to surf the internet or print boarding passes. It also includes towel service pool- and beach-side. You will be provided with a towel card upon check-in, with which you will be able to retrieve towels by the pool and beach; you will be asked to return your towel in order to receive your towel card back. We hope you will find this information to be helpful. Thank you. Have a good day.
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Dear Murilo C, thank you for your inquiry and interest in the Grand Beach Hotel Surfside. The current price of valet parking is $42 plus tax per vehicle per night. The current price of our resort fee is $26 plus tax per ROOM per night. We very much hope this information helps. Thank you and please let us know, if we could be of further assistance in any way. Have a lovely day!
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Dear Xande123, thank you for your inquiry and for choosing to stay with us at the Grand Beach Hotel Surfside. As a guest of the hotel you will be asked to pay a daily resort fee, which among other amenities includes the daily use of two (2) beach chairs, one (1) umbrella; additional beach chairs and umbrellas are available to rent at an additional cost. Thank you.
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Dear Flavia L, thank you for your inquiry. Most definitely, yes! The ocean water is clean and very enjoyable in the town of Surfside, where our hotel is located. Furthermore, this area of Miami is very quiet and the beaches are known for not being as crowded as South Beach and Fort Lauderdale. We could suggest you review the traveler photos on our hotel's TripAdvisor page. We will send you a direct message with a link to it. Thank you and please let us know, if we could be of further assistance in any way. Have a good day.
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AnterioresPróximas
12345622
"quarto alto, a vista para o lado de tras tambem é linda"
"décimo primeiro andar vista piscina"
"Para família, o ideal é o que tem outro quarto integrado."
"Para quem vai com família, um quarto com 2 banheiros é excelente!"
"Escolham os quartos com a vista para o mar, vale a pena."
AnterioresPróximas
12345620
FAIXA DE PREÇO
US$ 222 - US$ 595 (Com base nas tarifas médias de quartos standard)
LOCALIZAÇÃO
Estados UnidosFlóridaSurfside
NÚMERO DE QUARTOS
270
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