Bom dia! Sim nós receber pacotes. Esta é a nossa política.... PACKAGE HANDLING FEE: Please note that there is a $3.00 USD per package, per day holding fee. Charges will be added to the room bill and it is the responsibility of the individual guest. The Hotel is not responsible for lost or damaged goods. Guests should include the name on the reservation on each package. Packages must be received no more than three (3) days prior to guest’s arrival. No COD packages will be accepted. The hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the federal Centers for Disease Control and Prevention (CDC). Estamos ansiosos para a sua chegada. Bem-vindo!!

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Hola Chris: El Dolphin Mall queda a 12 millas de nuestro hotel / aproximadamente 20 minutos. No tenemos traslados al aeropuerto internacional de Miami pero estamos a 20 millas o 40 minutos. Puedes usar taxi, Uber or Super Shuttle (el cual lo tomas en la salida del aeropuerto) o Tambien podrias contratar una mobilidad privada (nuestros asociados de la Recepcion te podrian ayudar con eso). Esperamos tenerte como una de nuestras huespedes pronto.

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I honestly don't know. We did not visit the mall. This hotel does not have a shuttle.

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Dear Charlotte T., Sadly the barbecue is only for hotel use. If you are planing an event please contact our sales office, and Luz will be happy to help you with all the details. Respectfully, Luis

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I didn't see a grill not anyone using a grill during my stay. Check with hotel website or call them. Good luck

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