The worst experience a traveller could possibly have in a hotel. They don't keep track of their booking and room occupancy properly. You might find yourself exposed and your privacy violated because their attendant suddenly open your door to offer your room to another guest. And this can happen while you're naked. What a terrible experience! And what could be worse, the attendant insist that the room is not occupied! What a lousy hotel and lousy management.
My husband and I stayed overnight to attend a conference. I emailed the hotel to inform them Of our early check in but they never replied. When we arrived we were accommodated but with an early check in fee, 100 pesos per hour! We didnt mind paying if the room was worth staying, but it was small, the only outlet for charging was the one used for the TV which was too high for the table! No toiletries provided, only loud banging of the walls due to construction in the hotel. Parking area is small too. The only good thing about this hotel is the very kind receptionist who tried to serve us the best way he can.
Recommending this hotel for those looking for a budget friendly. New hotel so experience, clean and fresh linens and towels. soft bed & pillows and it's located at the heart of Naga City. You can easily access to churches, restaurants, bars , malls or even in bus stations. Thank you Villa Rosita making my stay wonderful in Naga City. Surely, i will recommend your hotel.
great service! Hotel room was comfortable, super clean, nicely decorated and covered all we need. the parking garage made our arrival and departure very easy. the hotel staffs and members were professional and pleasant. we will most definitely stay here again. Thanks to you all!
Staff are always smiling. They would always want to make sure that everything is okay so that customer will always comfortable during stay. Thank you so much Villa Rosita Hotel in Naga City for giving us such a wonderful experience.
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