The hotel located in a unique area where you can easily communicate Mikka via Hada whereas in the way you see the most wonderful beautiful mountains and people feeding monkeys. Our rooms were big but need improvement or renovations particularly the bathroom. Room service also needs to be more productive and quick in serving the rooms because on the second day our rooms weren't clean. The hotel was 4 stars but I will rate it 3 because of the lack of facilities. The receptionist is often busy on mobiles rather than swiftly attending to customers request. The hotel needs a concierge desk to ensure guests have everything they need during their hotel stay. Buffet breakfast and furniture also need improvements.
The hotel location was absolutely unique which located in the central of Ta if and finest hospitality service which meet four star international standards and norms high level coordination and food beverages services was excellent
I stayed long-term in an apartment style (two bedrooms, two bathrooms) accommodation. It is very easy to rate this hotel three stars: some staff work very hard, but management, in general have no concept of service. The front desk was often abandoned, and simple requests ignored. The location is excellent, very close to Taif Heart Mall. The gym is small, but usable and the swimming pool is in adequate condition. The internet in the lobby is great and in the rooms adequate, except between 7 and 10PM when it becomes almost unusable. There is no restaurant or coffee shop, just a little snack bar that opens in the late afternoon, but there are many restaurants nearby outside. On weekends and on holidays the hotel can get quite noisy.
This is one of the best (!) place to stay in Taif. It is centrally located, easy access to airport, near to unique shopping mall. The suites are large but not functional. The operation of the hotel covers almost nothing that you may expect from such an hotel. House keeping is once in three days. Furnitures are older than the building. Beds are quite comfortable. Suites have TV, refrigerator, washing machine, microwave and cattle. Receptionists couldn't speak any other language but Arabic, and you can see them always playing with their mobiles. Unfortunately there may be no other choice than this hotel. Lets hope to improve the operation, quality and hygene.
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