We got a 3 bedroom suite, I was surprised with the hotel and rooms, the rooms are so big, the hotel is super clean, the location is great as its next to mall and near old Balad area, I highly recommend this hotel, the breakfast is nice, it have a small area for kids or what you can all kids room.
A friend kindly arranged our stay here for an overnight trip to Taif. Very pleasantly surprised. The lady on reception was friendly and welcoming. Rooms were specious, well thought out, and clean. The beds and AC were excellent and made for a really good nights sleep after a long day. Also very convenient having the mall next door and great Starbucks coffee available in the stylish lobby. Although I don’t know what other Taif hotels are like, I would definitely recommend a stay here if you are visiting.
I was on a business trip to Taif, KSA for one day. I booked this hotel through Booking.com and paid for it. I chose it because the venue was in it. Upon arrival, I informed the receptionist that I had already paid for the night through Booking. I showed him the message that I got from booking indicating confirmation of payment but he tried to convince me that they did not receive any paymen and they have to put a hold on my credit card in case they did not receive it. The room was a bit pricey but I was happy as the hotel just recently opened, everything was clean and their breakfast was excellent. After check out, I received a message from the hotel indicating a one night charge on my credit card. I called the manager who was very rude, lacking communication skills and not understanding. They literally ruined my day. Finally I called Booking who solved my problem in a professional way.…
فندق في قمة الروعة والجمال يتميز فخامة الغرف والأثاث وكبر المساحة وتعامل الموظفين جدا راقي وتنوع الوحبات للافطار والغداء والعشاء وحوله كثير من الاسواق مشيا ع الأقدام وبركة السباحة ماشاء الله رهيبة وانصح بالإقامة فيه
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