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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

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Quartos
30 de dez31 de dez
|
1 quarto, 2 adultos, 0 criança
Quarto standard
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Sobre
Localização
Limpeza
Atendimento
Custo-benefício
Certificado de Excelência
Serviços do estabelecimento
Piscina
Serviço de quarto
Estacionamento grátis
Restaurante
Business Center com acesso à Internet
Academia de ginástica
Internet sem fio gratuita e de alta velocidade (WiFi)
Salas de reunião
Quadra de tênis
Bar/Lounge
Acesso para cadeirante
Spa
Lavagem a seco
Banheira de hidromassagem
Serviço de lavanderia
Concierge
Salão de banquetes
Equipe multilíngue
Serviço de babá
Serviço de traslado
Traslado de/para o aeroporto
Instalações para conferências
Piscina externa
Café da manhã disponível
RTR
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Detalhes úteis
TIPO DE HOTEL
Vista para a lagoa
Clássico
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Avaliações e mais
3.895avaliações
5.383fotos
214perguntas
2dicas de quarto
Pontuação dos viajantes
  • 2.699
  • 790
  • 254
  • 87
  • 65
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Mostrar avaliações que mencionam
O restaurante do laguna à beira mar é excelente. O staff é muito profissional e simpático. A comida é confeccionada com qualidade. Aconselho vivamente a experimentarem os menus de marisco que dispõem.
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Resposta de Lagunanusaduabali, General Manager do estabelecimento The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Respondida há 4 semanas
Dear Quest43376839882 Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Allow us to firstly say our utmost gratitude for writing such an exceptional review on TripAdvisor, which in these days, is a very helpful tool for potential guests to decide a place for their vacation. It is a pleasure to learn that you had an awesome luxury experience with us on your recent stay and thank you for highlighting on the great restaurant on the seafront, food quality, and the most important is luxury services extended by our associates, whom have made your stay experience an extra special one. We are grateful for your kind words as they are an encouragement for our team to continuously deliver a true luxury experience to our esteemed guests. On behalf of the entire team, we looking forward to your return visit to once again provide you with another memorable, excellent and enriching holiday experience. With my best regards, Lucia Liu General Manager
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+2
Hotel 5estrelas a todos os níveis,simpatia,limpeza,qualidade da alimentação.Ficamos numa Vila,verdadeiramente fantástica.Os funcionários sempre muito atencioso.Tudo fizeram para que a nossa estadia fosse excelente.Recomendo!
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Resposta de Lagunanusaduabali, General Manager do estabelecimento The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Respondida em 8 de jul de 2017
Dear Catarina85, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! It is with our great pleasure to have had the chance to host you on your recent holiday in Bali Island. We are very delighted to learn that you have had enjoyed your time with us and that you are happy with the services rendered to you by our associates who will surely be very happy upon hearing your comments. I hope that my team and I will have another chance in the not so distance future to offer you with another enriching and memorable holiday experience. With best regards, Lucia Liu General Manager
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Hotel categoria 3 estrelas .
Nunca se consegue alugar bicicleta, oferece um serviço que não consegue entregar muitos hóspedes e poucas bicicletas .
Quarto com cheiro de mofo .
Pedíamos o mesmo prato e dias diferente e faltavam alguns itens, reclamamos para o chef que disse qu
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Resposta de Thelaguna B, General Manager do estabelecimento The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Respondida em 2 de jan de 2017
Dear ghfm1, Warm greetings from The Laguna Resort and Spa, Nusa Dua Bali! Thank you for your feedback about your recently experience you were having in relation to the room condition and bike rental as well as the inconsistent of food serve which were not meet to your satisfaction. Allow us to apologize to you as this certainly is not reflective of a true Luxury Collection experience. We greatly appreciate your constructive feedback and rest assured that I will surely address it during our internal meeting for our evaluation, resolution and further improvement. As for the room, agree that our room need to refresh so that the room condition well maintained. At the moment we are in the process of refreshing our rooms products, therefore by early of the year, most of our rooms have been refreshed. We hope that we will have the opportunity to once again welcome you back to our resort in the near future and we will ensure that we restore your faith in the exceptional experience we aim to offer to our guests. Sincerely yours, Lucia Liu General Manager
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Atendimento perfeito, limpeza, manutenção dos espaços, pequeno almoço e refeições com uma grande variedade e uma Excel qualidade! A localização do resort é TOP! Recomendo vivamente a visita a este local! Estive lá uma semana e voltaria já, sem dúvida!!!
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Resposta de Thelaguna B, Manager do estabelecimento The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Respondida em 28 de ago de 2016
Dear Márcia A, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your wonderful experience with us on Tripadvisor. We appreciate your highlights in regards to our hotel grounds, facilities and the services from our team. Also we are glad to learn that everything we have offered along your stay has lived up to your expectation. Thank you for recommended our resort and we look forward to welcoming you back to once again experience the warmth and hospitality of our Resort in the near future. Exceptionally yours, Wayan Parsika Executive Assistant Manager
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+1
O hotel é lindo, as acomodações são ótimas, o staff muito competente e cordial, as piscinas e praia super limpas e bem cuidadas. Os preços são altos mas vale cada centavo. Um lugar pra você relaxar, ser muito bem tratado e aproveitar bastante sua estada. Eu tive um pequeno proble
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Resposta de Thelaguna B, General Manager do estabelecimento The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Respondida em 8 de jun de 2016
Dear danipedroza2015, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for posting your excellent experience on TripAdvisor. It is a pleasure to know that you were enjoying your leisure time with us especially with resort's grounds, accommodation and also the quality and friendly service of our associates which were meet to your satisfaction. Once again, thank you and we look forward to welcoming you back on your next visit to Bali. Exceptionally yours, Sven Fitjer Hotel Manager
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Anteriores
Categorias de álbum
Todas as fotosViajantePiscina e praiaQuarto e suíteRestaurantesCentro empresarial e espaços para eventosÁreas recreativas e para família
Foto fornecida pela gerência The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Guest room
Foto fornecida pela gerência The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Guest room
Foto fornecida pela gerência The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Guest room
Foto fornecida pela gerência The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Guest room
Anteriores
Are there interconnecting rooms for the Lagoon Pool Access room? We have 2 children.
Yes, we actually had a connecting lagoon room. I did call the hotel and asked that it be put in my reservation notes along with a late check out request. Both of my requests were granted. We were there at a slow time, not peak season. I have 2 adult children so it wasn't a "must" for me but more of a convenience to have the connecting rooms.
0 voto
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What are the restaurants like? We have a family of 5 to feed. What are the recommendations?
Restaurants good but may be expensive for a family of 5. Best walking or taxiing to The Collection shops. Lots of variation there for food. Nyomans German restaurant if you book a table they will send a car for you and return you to the hotel. Good very good value ENJOY
0 voto
Hi, love the look of The Laguna, but do they have a kid's club?
2017 I went there. I don't think they have one. but the service was awesome
2 votos
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Hello! I'm planning my honeymoon and I was wondering if this is a good hotel for couples.
Defo its beautiful
0 voto
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Is there any salon for hair and nails in the hotel? Or nearby?
You could go to the spa at the hotel, or 5 minutes walk to Bali Collection. The Laguna is a wonderful resort. I have stayed 3 times and will hopefully go back again.
2 votos
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Anteriores
"Prefira os quartos que dão direto para as piscinas."
"Todos os apartamentos são bons, mas os com acesso a laguna são fantásticos!"
FAIXA DE PREÇO
US$ 80 - US$ 276 (Com base nas tarifas médias de quartos standard)
TAMBÉM CONHECIDO COMO
the laguna, a luxury collection hotel nusa duathe laguna, a luxury collection resort and spalaguna hotel nusa duathe laguna hotel
LOCALIZAÇÃO
IndonésiaBaliNusa Dua PeninsulaNusa Dua
NÚMERO DE QUARTOS
287
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