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Levoslav House

Viajante (93)
Quarto e suíte (41)
Restaurantes (3)
Sobre
Localização
Limpeza
Atendimento
Custo-benefício
Serviços do estabelecimento
Internet sem fio gratuita e de alta velocidade (WiFi)
Estacionamento grátis
Academia de ginástica
Business Center com acesso à Internet
Café da manhã disponível
Equipe multilíngue
Instalações para conferências
Não fumantes
Salas de reunião
Serviço de lavanderia
Wi-fi pública
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Comodidades nos quartos
Ar condicionado
Minibar
Quartos para família
Quartos para não fumantes
Detalhes úteis
TIPO DE HOTEL
Seguro
Localizado no centro
CATEGORIA DO HOTEL
133avaliações
97fotos
1perguntas
1dica de quarto
Pontuação dos viajantes
  • 56
  • 53
  • 14
  • 6
  • 4
Época do ano
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  • Português
Hotel com quarto grande com banheiro amplo. O quarto oferece todos o conforto para um bom sono. Este hotel esta a uma quadra da praça central com supermercado e lojas bem perto. Os funcionários são prestativos.
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Essas avaliações foram traduzidas do inglês automaticamente. Mostrar traduções automáticas?
Acima da maravilhosa localização, os quartos são grandes ea limpeza foi impecável. Embora a localização é no centro de Sibiu, nós garantimos o estacionamento que não está acontecendo em muitos lugares. Os quartos extremamente grandes e convidativos. Embora eles foram - 20 graus
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Quarto original dado a nós tinha a água suja de drenagem da sua máquina de lavar vir para o nosso chuveiro. O segundo quarto tinha botões de cigarro no vaso sanitário, chuveiro do banheiro não funcionou: toalhas parecem trapos, não nos deixaram usar o banheiro na recepção após o
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Resposta de LEVOSLAVHOUSEHOTEL, Manager do estabelecimento Levoslav House
Respondida há 3 semanas
First of all, I would like to take this opportunity to thank you for taking the time in reviewing your stay. I do feel very saddened that you were not completely satisfied with your stay in Levoslav as our main priority is to ensure the comfort of our guests by providing the highest level of service and facilities. And that is why I have initiated an investigation after reading your text. From the discussions with my team it turned out that you were the only unhappy person in the whole group. And that is why the receptionist contacted by phone the hotel manager and after discussion with you group guide you was given a completely free of charge upgrade from a twin room to a suite. Even if , madam, was paying just one bed in a twin room. Perhaps this is the reason you have jump to mention ?Or simply because beeing about a hotel in Sibiu - Romania, courtesy and fairness are not considered necessary other than from one direction ? We would have particularly appreciated your comment, as it happens with all those that shown us in a fair way aspects that we can improve to constantly increase our clients' satisfaction. But in this case, I can only believe that everything that you included in the text is grossly exaggerated. The room where you were offered an free alternative accommodation was specifically checked before you came in: by the staff responsible for the cleaning, by the receptionist and by your group guide. Oddly, no one of the three did notice what you say in the comment above. Beyond that, I really do not think it worthwhile to go into other details. But when customers are on a tour organized by a travel agency, they receive the rooms exactly as requested by the organizer. And it is not the fault of the hotel when the communication between the organizer and the clients is not the most efficient or clear. Obviously you (from the whole group were you included) did have special demands and expectations. And the organizer of your tour has failed to inform us that you want and expect the Four Seasons red level package while you are not willing to pay more than half the regular price for a one nigh room at a highway motel in USA. Because, unfortunately, this is the truth, Madam Mzuchovicki. Your expectations were not, in fact, related to the price paid. That's why you considered everything "unacceptable" and called your review a "terrible experience. " Both in Europe and across North America you will not find a hotel less than 200 meters from the heart of the city where you pay less than 50 US dollars for a day of accommodation and also find the conditions offered by an accommodation that starts from $ 200 upwards. We usually do not send such responses to our customers. And always try to improve and make the extra step required so that we are sure that everybody who is leaving our hotel is completely satisfied. Because we are proud of the fact that both the manners and the courtesy made from the city of Sibiu, the capital of good manners in Romania. But when you have a group of 6 people, all over 30 years old, who from check in to check out do not seem to understand how to use "good afternoon, ""good evening, ""thank you, or goodbye" "we will can assure you, with all the good intentions included, the unpleasant experience was on our side And yet, you are the one who also post negative comments.
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O hotel está localizado a poucos metros da Piata Mare (Praça Grande) no centro da cidade. O recepcionista foi absolutamente incrível, engraçado e amigável, caminhamos conosco fora para nos mostrar onde ir, nos recomendou o que e onde comer (onde os moradores ir), ofereceu-nos
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Resposta de LEVOSLAVHOUSEHOTEL, Manager do estabelecimento Levoslav House
Respondida há 3 semanas
Dear Lora A., thank you for taking the time to share your great review on Trip Advisor following your recent stay at Levoslav House. I am delighted that you chose our hotel to stay for your visit to Sibiu and that we could satisfy your expectations. Thank you for your compliments towards the hotel, and in particular to the receptionist. It was our pleasure to have looked after you. I have shared your review with my team this morning, and they are all delighted with your amazing feedback. Claudiu also sends you his best regards and wishes you a joyful 2019 We look forward to welcoming you back in the not so distant future. Warm Regards, Levoslav
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O hotel está localizado muito perto da Grand Square na Cidade Velha, mas você não consegue ouvir o barulho da praça. Os quartos são grandes, limpos e decorados com bom gosto. O café da manhã é buffet e tem uma boa variedade de comida.
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Resposta de LEVOSLAVHOUSEHOTEL, Guest Relations Manager do estabelecimento Levoslav House
Respondida em 8 de set de 2018
Dear, Alexandra I, Thank you for taking the time to share your great review on Trip Advisor following your recent stay at Levoslav House. We look forward to welcoming you back in the not so distant future. Warm Regards,
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"pedir o primeiro andar pois não tem elevador por se tratar de 1 prédio historico"
FAIXA DE PREÇO
US$ 46 - US$ 57 (Com base nas tarifas médias de quartos standard)
LOCALIZAÇÃO
RomêniaTransilvâniaCentral RomaniaSibiu
NÚMERO DE QUARTOS
10
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