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DoubleTree by Hilton Abu Dhabi Yas Island Residences

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Yas Bay - Yas Island, Abu Dabi Emirados Árabes
Informe do hotel: este estabelecimento está tomando medidas de segurança para prevenir a COVID-19.Leia mais
Oferta direta do hotel!Reserve já e poupe 25%
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Nº 96 de 165 hotéis em: Abu Dabi
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Um informe de DoubleTree by Hilton Abu Dhabi Yas Island Residences
Atualizado em 10/12/21
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mithesh n escreveu uma avaliação 12 de jan.
Dubai, Emirados Árabes4 contribuições9 votos úteis
We came unexpectedly but it was really worth, It was fantastic dining experience in Sidekicks, the staffs are real asset, especially Saurav and Teeka, they were really helpful and always cheerful, really made our day Thank you, definitely will be back
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Data da estadia: janeiro de 2022Tipo de viagem: Viajou com amigos
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Resposta de DoubleTree by Hilton Yas Island Residences, Owner do estabelecimento DoubleTree by Hilton Abu Dhabi Yas Island Residences
Respondida há 4 dias
Dear Mithesh, We would like to thank you for sharing with us your wonderful feedback. We are happy that you enjoyed your dining experience with us and you were impressed with our service. Your compliments have been shared with the team, particularly with Saurav and Teeka. We look forward to welcoming you again in the hotel soon, assuring you of our personalized service and warm hospitality at all times. Yours sincerely, Eleni Tsolakou Cluster Hotel Manager
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Geralyn Marie P escreveu uma avaliação 11 de jan.
6 contribuições
The hotel is superb and fantastic. With a staff that has passion for pleasing their guests. There seems to be an attitude around the place where people genuinely want to please. The hidden gems inside the hotel are the Taste & Time and Craft Services. This contemporary setting has a menu with a grab and go theme. Our meal was outstanding (not often we say that) skilfully prepared; served with enthusiasm by Nining, Carlito, hope and Shaxod. The restaurant Manager, Vinda was most attentive, and is clearly very proud. Will come again!
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Data da estadia: janeiro de 2022Tipo de viagem: Viajou com a família
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Resposta de DoubleTree by Hilton Yas Island Residences, Owner do estabelecimento DoubleTree by Hilton Abu Dhabi Yas Island Residences
Respondida há 5 dias
Dear Geralyn, Thank you for sharing your feedback on Booking.com following your recent stay at DoubleTree by Hilton Abu Dhabi Yas Island Residences. It delights us to know that you had an amazing experience and we exceeded your expectations. We go to great lengths to ensure that we employ first and foremost people with great passion, friendliness and warmth. Your kind words have been passed on to the team, especially to Nining, Carlito, Hope, Shaxod and Vinda and this will certainly motivate us to continue providing exceptional guest experience. We can’t wait to welcome you back to the hotel soon, assuring you of our personalized service and warm hospitality at all times. Yours sincerely, Eleni Tsolakou Cluster Hotel Manager
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Analyste escreveu uma avaliação 11 de jan.
Milão, Itália123 contribuições66 votos úteis
Excellent stay! Excellent staff and service. You really did feel they cared about you! The rooms are all large, brand new, clean and functional - perfect for a family stay. Within only 5 mins walking to the entrance of Warner Bros and the Aquapark. 10 mins by courtesy bus to Ferrari World and a huge luxury shopping mall. The swimming/lap 25m pool is beautiful and was kept warm to 30plus degrees during our stay. They also share all facilities incl. additional 2 pools with neighbouring Warner Bros Curio Hilton. Hotel loungers around pool all had thick soft mattresses, they provided free waters and it was incredibly easy to relax. Great as many active life guards patrol keeping an eye on kiddies and there are also two good pool bars, serving a variety of meals too. Kids crèche also of a good standard. However it’s the level of professional and genuinely kind service from the reception to room attendant (Putik) to senior management (Osama Abbas) that made our stay special. All exemplary - Eleni Tsolakou, the manager was clearly visible, pro active in fulfilling guests needs and assisted us a great deal. So good we originally booked one week, then a second week and then decided to stay a third week! Alas this had to be cut short for personal reasons! Many thanks and best of luck - hope to see you all again soon!
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Data da estadia: janeiro de 2022Tipo de viagem: Viajou com a família
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Resposta de DoubleTree by Hilton Yas Island Residences, Owner do estabelecimento DoubleTree by Hilton Abu Dhabi Yas Island Residences
Respondida há 5 dias
Dear Analyste, Thank you for staying at DoubleTree by Hilton Yas Island Residences and taking the time out to write us a review here on Booking.com. I am sincerely pleased to know that your family had a memorable stay with us and your stay was beyond expectations. Thank you for highlighting our excellent service, rooms, location and facilities. Rest assured that your compliments have been shared with the team, particularly with Osama. It would always be our pleasure welcoming you again in the hotel soon so as to be able to provide you our warm hospitality once more. Yours sincerely, Eleni Tsolakou Cluster Hotel Manager
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Agent26xx escreveu uma avaliação 2 de jan.
Tx23 contribuições5 votos úteis
Overall the stay was very comfortable but I did wan to take a moment and highlight the big disappointment in learning that bookings at this property did not include complimentary tickets. That was a big shock as my intent in staying there was to go to the parks (WB, Waterworld). I stayed at the Hilton next to Etihad Arena the month previous which did provide two complimentary tickets. It also turns out the WB provides these. Why not the Doubletree?? I tried to swap reservations to the WB next door where all of facilities are shared but was told I could not as I had "checked in" already. I found the lack of flexibility and unwillingness to provide a solution quite disappointing. As a loyal Diamond member for many years, it seems an easy fix could have been arranged but the staff member I checked in with didn't seem very empowered to make a decision. Pretty sad. Apart from that, loved the new equipment in the gyms, the pools were fantastic and rooms spacious. Will I be back? only if they get onboard with their sister hotels and offer complimentary tickets.
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Data da estadia: dezembro de 2021
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Resposta de DoubleTree by Hilton Yas Island Residences, Owner do estabelecimento DoubleTree by Hilton Abu Dhabi Yas Island Residences
Respondida há 2 semanas
Dear Agent26xx, We would like to thank you for your review posted on TripAdvisor further to your stay with us. We are happy that overall you had a pleasant stay with us and you liked our facilities. On the other hand, we have noted your dissatisfaction about the rate inclusion of your booking and rest assured that your comment and suggestion has noted and addressed. We hope to welcome you again in the hotel soon, assuring you of our personalized service and warm hospitality at all times. Yours sincerely, Eleni Tsolakou Cluster Hotel Manager
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Rose Rogel escreveu uma avaliação 1 de jan.
Abu Dabi, Emirados Árabes27 contribuições1 voto útil
We had a great experience staying at the hotel even for a night especially celebrating new year. My father who’s diamond member booked the room for me as he is currently in UK and won’t able to travel due to work. I still got his benefits as a diamond member, The Room was amazing. Ms. Bao from the front desk who assisted me from checking in. The way she handle the guest is very professional. Every staff is very approachable and accommodating. It was indeed a great staycation for a holiday and looking forward to come back.
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Data da estadia: janeiro de 2022Tipo de viagem: Viajou com amigos
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Resposta de DoubleTree by Hilton Yas Island Residences, Owner do estabelecimento DoubleTree by Hilton Abu Dhabi Yas Island Residences
Respondida há 2 semanas
Dear Rose, Thank you for staying at DoubleTree by Hilton Abu Dhabi Yas Island Residences and celebrating the New Year with us. It is such heartwarming to know that your stay with us was beyond expectations and thank you for your compliments on our excellent room and service. Rest assured that your compliments have been passed on to the team, particularly to Bao. Once again, thank you for your feedback and we can’t wait to welcome you back to the hotel soon for another memorable staycation. Yours sincerely, Eleni Tsolakou Cluster Hotel Manager
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Anteriores
LOCALIZAÇÃO
Emirados ÁrabesAbu Dhabi (emirado)Abu Dabi
NÚMERO DE QUARTOS
156
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Perguntas frequentes sobre DoubleTree by Hilton Abu Dhabi Yas Island Residences
Quais são as atrações conhecidas perto de DoubleTree by Hilton Abu Dhabi Yas Island Residences?
As atrações próximas incluem Warner Bros. World Abu Dhabi (a 0,5 km), Yas Waterworld Abu Dhabi (a 0,4 km) e Fun Works - Yas Mall (a 1,2 km).
Quais são os restaurantes perto de DoubleTree by Hilton Abu Dhabi Yas Island Residences?
Restaurantes com ótima localização incluem Rasoi Ghar Restaurant, Marks & Spencer Cafe e Urban RetrEAT Restaurant.
Há locais históricos perto de DoubleTree by Hilton Abu Dhabi Yas Island Residences?
Muitos viajantes gostam de visitar Abu Dhabi Falcon Hospital (a 13,8 km).