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Mauna Kea Beach Hotel, Autograph Collection

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Quartos
3 de jan4 de jan
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1 quarto, 2 adultos, 0 criança
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Sobre
Localização
Limpeza
Atendimento
Custo-benefício
Certificado de Excelência
EcoLíderes EcoParceiro
Serviços do estabelecimento
Piscina
Business Center com acesso à Internet
Academia de ginástica
Restaurante
Wi-fi pago
Internet paga
Salas de reunião
Quadra de tênis
Recreação (atividades para a família)
Acesso para cadeirante
Spa
Lavagem a seco
Campo de golfe
Serviço de lavanderia
Concierge
Salão de banquetes
Serviço de quarto
Bar/Lounge
Wi-fi pública
Equipe multilíngue
Instalações para conferências
Serviço de babá
Não fumantes
Piscina externa
Café da manhã disponível
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Suítes
Quartos para família
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Detalhes úteis
TIPO DE HOTEL
Vista para a montanha
Ótima vista
CATEGORIA DO HOTEL
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Promoções do hotel
Localização
Tela cheia
52Relativamente acessível a pé
Nota: 52 de 100
14restaurantesem um raio de 0,5 km
4atraçõesem um raio de 0,5 km
Avaliações e mais
1.496avaliação
1.889foto
45perguntas
0dica de quarto
Pontuação dos viajantes
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Essas avaliações foram traduzidas do inglês automaticamente. Mostrar traduções automáticas?
Para quem conhece. Fomos para cada resort na Grande Ilha e este mãos tem melhor ambiente e serviço. Classe construir w ans não para as massas. Se você quiser Disney ir para Hilton. O centro de ténis foi perfeito também
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Resposta de MaunaKeaResort, Guest Services do estabelecimento Mauna Kea Beach Hotel, Autograph Collection
Respondida em 31 de jul de 2017
Aloha, we are thrilled to be your hotel of choice when staying on the Big Island. We are glad you appreciate and enjoy the relaxing atmosphere with a beautiful beach and tennis center. We welcome you back and hope you stay wish us again whenever your travels bring you back our way! Mahalo
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Eu me lembro do meu pais visitando Mauna Kea a cada ano por uma semana ou duas com outros casais e não é à toa que: este é um lugar muito especial. A praia é um dos melhores do mundo - quase 270 graus de areia branca definidos como um ventilador aberto. O hotel é em grande parte
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Resposta de MaunaKeaResort, Guest Services Team do estabelecimento Mauna Kea Beach Hotel, Autograph Collection
Respondida em 31 de jul de 2017
Thank you for sharing your thorough review. We are delighted that you were able to enjoy the special place that your parents have come to know and love. We are glad you noticed the timeless pieces that have not changed about the Mauna Kea Beach Hotel. It was our pleasure welcoming you with true Aloha spirit that we pride ourselves in providing to all of our guests. We hope you visit us again soon and take full advantage of the onsite amenities, including the beautiful golf course!
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A nossa primeira vez voltar aqui em mais de quinze anos. Ainda um lugar incrivelmente bonito e muito bem conservado. Quartos com vista para o mar são surpreendentes.
As únicas queixas seriam incoerentes serviço de abertura de cama - uma noite 10 Outro 5: 45. Além disso, uma surpr
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Resposta de MaunaKeaResort, Guest Services Team do estabelecimento Mauna Kea Beach Hotel, Autograph Collection
Respondida em 31 de jul de 2017
We are honored that you decided to stay with us again after many years and we hope everything was just as amazing as you remembered. We apologize for the inconsistency of the turndown service. Your feedback will be shared with the Housekeeping team to ensure that proper procedures are in place. We are excited to advise that we will be opening a market soon which should address your other concern with having more small bakery and espresso options available on the property without having to dine at a restaurant. Thank you for taking the time to share your feedback which is essential to improve our guest experience. We hope you visit us again soon!
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Este hotel cresceu em mim ao longo de nossa semana lá. A chegada não é particularmente especial (sem laws para nos receber, sem mai such entregue para nós) e a arquitetura é tão datada que eu estava deprimida honestamente a pé para nossos quartos. Mas os próprios são atualizados
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Resposta de MaunaKeaResort, Guest Services Team do estabelecimento Mauna Kea Beach Hotel, Autograph Collection
Respondida em 31 de jul de 2017
Mahalo for taking the time to share your feedback. We are sorry that the hotel was not to your satisfaction, but glad that you and your family enjoyed the spectacular beach! We hope you stay with us again whenever your travels bring you back our way!
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Vamos ser claros, este não é um resort de 5 estrelas em qualquer forma ou formulário. Para trás na década de 70 80/s/início 90. . . Talvez. As instalações estão desatualizados e os níveis de serviço simplesmente não correspondem à o melhor. Não me interpretem mal o serviço foi bo
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Resposta de MaunaKeaResort, Guest services Team do estabelecimento Mauna Kea Beach Hotel, Autograph Collection
Respondida em 31 de jul de 2017
Aloha, we are sorry if the hotel and dining outlets were not to your satisfaction but hope that you were able to enjoy the beautiful views and beach. Also, we would like to apologize that we have fallen short of our goal to always provide all of our guest with exceptional customer service. We appreciate you taking the time to share your feedback which highlighted key areas for improvement, which will be passed on to key team leaders to ensure all of our guests have a wonderful stay with us. Mahalo!
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Anteriores
Categorias de álbum
Todas as fotosViajanteQuarto e suítePiscina e praiaRestaurantesÁreas recreativas e para famíliaCentro empresarial e espaços para eventos
bathroom amenities
a little dated, but clean
slippers and bathrobe
bed
view when you open the door
Anteriores
Can I use my Marriot points to upgrade rooms from deluxe golf view to ocean view? How many points per night would it be?
It’s 50,000 points per Night..and then cash on top For the higher grade rooms...in my experience no upgrades as hotel Is always at capacity or close. Golf room Is just points( rhisnroom Is larger than beach but no. Real View and retails for $399 and up depending on season and occupancy) , beach wing Is points plus $150 a night( hard to ever get this room Under $480-600) , higher floor ocean view are points plus $300 a night If you are a certain Marriott level You get the breakfast incl daily..which is a nice benefit because meal Is great and pricey if you are paying cash and will literally fill u until dinner . Check your Marriott status before you go because one time we were Close To The next level And they gave it to us so we would have higher benefits based on upcoming planned travel. You call Marriott rewards for all Point reservations anyway..not the hotel.. So they will help You
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Hi travelers!! how was your experience with the kids club!? I saw on the website 1/2 and full days. My daughter is 5 and loves kids clubs because it’s a fast way to make friends. The 1/2 and full days sorta sounds a little inflexible and needed to reserve in advance....
I didn’t know there was a kids club. I have seen so many facebook fans club for different hotels. You can join the one for that hotel and keep contact with either members or fans who can give you more detail info.
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I‘ve heard something about fog (volcanic vog) on Big Island and wanted to ask if this affected the hotel and the surroundings. Is the "fog" restricting the view over a wide area or is it only slight? I also wanted to ask if you could feel anything about the volcanic eruption here in the Hotel. I would look forward to an answer!
Trying to decide between Hapuna Beach and Mauna Kea Beach hotels for our upcoming vacation (6/26-7/6). I know there is construction going on at HPB in/near the north tower (on the building being converted to condos), so MKB seems to score higher due to no construction...but other than that HPB sounds like the pools are nicer/larger and the rooms bigger and renovated, both have same gorgeous beach. What else would you decide on and any insight for those that have stayed at both?
No need for a pool in Hawaii :) They're both beautiful I like Mauna Kea a little more, even if you don't stay at Mauna Kea you need to go to their Luau, best in the Island.
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Are there any interconnecting rooms at the hotel on the gold floor or any suitable for a family of four with 2 bathrooms
There is no gold floor
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Anteriores
1234569
AnterioresPróximas
11
FAIXA DE PREÇO
US$ 472 - US$ 1.165 (Com base nas tarifas médias de quartos standard)
TAMBÉM CONHECIDO COMO
mauna kea beach kamuelahotel mauna kea beachmauna kea beach hotel
LOCALIZAÇÃO
Estados UnidosHavaíIlha HavaíKohala CoastPuako
NÚMERO DE QUARTOS
252
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