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Macdonald Elmers Court Hotel & Resort

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Quartos
30 de dez31 de dez
|
1 quarto, 2 adultos, 0 criança
Quarto standard
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Academia de ginástica
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Internet gratuita
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Spa
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Business Center com acesso à Internet
Serviço de lavanderia
Salão de banquetes
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1.780avaliação
917fotos
10perguntas
0dica de quarto
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Uma revisão muito atrasada:
Um grande obrigado novamente a todos da equipe no Elmers Court para ajudar a tornar o nosso dia de casamento Agosto passado tão incrível. Nós não poderia ter desejado um dia melhor. Tivemos tempo glorioso por isso foram capazes de nossa cerimônia na va
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Resposta de gmelmers, General Manager do estabelecimento Macdonald Elmers Court Hotel & Resort
Respondida em 19 de ago de 2014
Dear guest, Thank you for such a great review left on the trip advisor website. It was a pleasure to read your comments and I would like to thank you for choosing Elmers Court to celebrate your very special Wedding day. I have shared your feedback with the entire team as they work so hard to exceed our guests’ expectations. Reviews such as yours really make a difference and boost our team morale. The team joins me to congratulate you again on your special day. I was also pleased to read that you felt your break was great value for money and I look forward to welcoming you back very soon. Yours sincerely, Jean-Marc Poumel Resort General Manager
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Duas mães atarefadas decolou para um fim de semana de nada mas auto-indulgência no spa resort de campo de Elmers, uma ótima maneira de recarregar. Nada era demais para eles, a equipe toda equipe que vimos/house/back antiga jovem de frente casa foram super eficientes e muito confo
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Resposta de gmelmers, General Manager do estabelecimento Macdonald Elmers Court Hotel & Resort
Respondida em 19 de ago de 2014
Dear guest, Thank you your great review placed on this website. I was delighted to read that you had such a relaxing break and that you really enjoyed our team hospitality as well as the food in our Waterford fine dining Restaurant. I have shared your feedback with the team and they would like to thank you in return. I was also pleased to read that you felt your break was great value for money and I look forward to welcoming you back very soon. Yours sincerely, Jean-Marc Poumel Resort General Manager
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Eu fiquei no Elmer Court hotel, recentemente com minha família e como eu tenho estilo em hotéis de MacDonald antes estava esperando um alto padrão. Na chegada, puxada da estrada em direcção a um muito belo edifício e foi extremamente satisfeito com a nossa escolha. Fizemos o chec
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Resposta de gmelmers, General Manager do estabelecimento Macdonald Elmers Court Hotel & Resort
Respondida em 19 de ago de 2014
Dear guest, Thank you for your review on the trip advisor website. I was really sorry to read your comments and the disappointment you experienced while staying at the Resort. We were aware of the issues you encountered during breakfast on these 2 mornings; please accept my sincere apologies for these. There are no excuses for such poor standards and we took corrective action to ensure of no further guests’ disappointments. Regarding your room I can assure you that it is aired every day and it was occupied the night before. Regarding your feedback, I was away for 2 weeks and my deputy was not on site when you checked out however we did have a Duty Manager, who you choose not to see. To follow my deputy called you, which I appreciate was inconvenient, organise a convenient time and did not get an answer while calling back followed up by another 3 unsuccessful attempts. Please do not hesitate to contact me personally if you would like to discuss further. Thank you again for your feedback. Yours sincerely, Jean-Marc Poumel Resort General Manager
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Fizemos vários quartos do Elmers Court Hotel para um fim-de-semana em família no final de Julho num jantar, alojamento com pequeno-almoço. O hotel é classicamente bonito, está situado em jardins impressionantes que conduzem até a costa e uma boa vista de Salvador, iates e a Brasi
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Resposta de gmelmers, General Manager do estabelecimento Macdonald Elmers Court Hotel & Resort
Respondida em 19 de ago de 2014
Dear guest, Thank you for your constructive review posted on this website. Although I would like to thank you for the positive part of your review, I was really sorry to read of the issues you encountered while staying with us at the Resort. I appreciate some of your disappointment with some aspect of Food & Beverage service and I can assure you that we are consistently training our team also having appointed a new Manager with that particular task. Regarding the food, I was really surprised as we normally get very positive feedback regarding our Waterford Restaurant and more importantly our Award winning Macdonald Breakfast. The reasons why we serve our cooked breakfast plated and not as a buffet is for quality of food and service control as it would be easier and more economical for us to serve it as a buffet. I am sorry we were unable to meet your expectations and I hope that after reflection it will not deter you from using other Macdonald establishment as they are all unique in their style. Thank you again for your feedback. Yours sincerely, Jean-Marc Poumel Resort General Manager
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Nós reservamos 2 quartos executivos aqui depois de ver site que alguns quartos podem ser em junto ao alojamento. O hotel é simplesmente impressionante quando você chegar mas você nunca vá em, exceto para o check-in e out! Os blocos de alojamento são todos todo atrás do hotel em 2
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Resposta de gmelmers, General Manager do estabelecimento Macdonald Elmers Court Hotel & Resort
Respondida em 19 de ago de 2014
Dear guest, Thank you for your feedback posted on the trip advisor website. I am sorry if you felt mislead by our description of the accommodation however it states “accommodation is situated in its own courtyard a minute walk from the Manor House”. These being all bedrooms as we only have apartments in the Manor house. Please accept my apologies as your cups should have cleaned on the second day. Regarding the pool we have really strict guidelines regarding chlorine levels are read every 2 hours and if there were too high we would have to close the pool until satisfactory. The whirlpool water is exactly the same as the pool water too however I have asked our Leisure Manager to monitor feedback to ensure of our guests’ comfort. Yours sincerely, Jean-Marc Poumel Resort General Manager
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Foto profissional encomendada exclusivamente pelo TripAdvisorMacdonald Elmers Court Hotel & Resort
The Standard Room at the Macdonald Elmers Court Hotel & Resort
Foto profissional encomendada exclusivamente pelo TripAdvisorMacdonald Elmers Court Hotel & Resort
The Holbein Apartment at the Macdonald Elmers Court Hotel & Resort
Foto profissional encomendada exclusivamente pelo TripAdvisorMacdonald Elmers Court Hotel & Resort
The West Court Cottage Apartment at the Macdonald Elmers Court Hotel & Resort
Foto profissional encomendada exclusivamente pelo TripAdvisorMacdonald Elmers Court Hotel & Resort
The Manor House Apartment at the Macdonald Elmers Court Hotel & Resort
Foto profissional encomendada exclusivamente pelo TripAdvisorMacdonald Elmers Court Hotel & Resort
The Feature Zip & Link at the Macdonald Elmers Court Hotel & Resort
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HI. I am interested in whether you have any organised activities for children in the summer holidays? My daughter is 10. Thank you
hi. I did not organize activities for children but I believe it's a good place for them.
0 voto
Hello, is the pool now working?
when I went it was working but it was sometimes ago...I'm not sure if you ask recently...
0 voto
Does it have lifts?
Yes it has lift facilities
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Has anyone stayed in one of the 1 or 2 bedroom cottages with kitchen.They are Timeshares but some units are available to let. May be interested to visit for a week or so. Thank you in advance
Hi. Unfortunately I cannot help you as we stay with friends in there timeshare which as 3 bedrooms and bathrooms.
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just like to add that the cappuccino machine was out of order for our entire stay
Hi, You'll be delighted to hear that we have new machine on order and are just awaiting the delivery and installation, my apologies if this affected your stay to much. David
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Anteriores
12
AnterioresPróximas
11
FAIXA DE PREÇO
US$ 74 - US$ 246 (Com base nas tarifas médias de quartos standard)
TAMBÉM CONHECIDO COMO
macdonald elmers court hotel lymingtonmacdonald elmers court hotel and resortmacdonald elmers court lymingtonelmers court
LOCALIZAÇÃO
Reino UnidoInglaterraNew Forest National Park HampshireLymington
NÚMERO DE QUARTOS
42
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