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12 Apostles Helicopters: Perguntas e respostas

São Paulo, SP

I need to cancel 12 Apostles Helicopters - Booking #27336 - 22/12/2017 02:57 AM

Because of eye surgery we will need to cancel our trip to Australia.

We need to cancel our helicopter flight tour 12 apostles. I already paid via credit card. How to proceed with the refund

  I already sent two emails and I did not get an answer

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12AH
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Hi Susana,

We replied to your emails. In case you haven't received them, here is the reply-

Sorry to hear about your eye injury and the need to cancel your trip to Australia.

I am happy to let you know that I have refunded the full amount of your flight and you should see the money in your account over the next couple of days.

I hope you will be able to make it to Australia in the near future and we look forward to flying you when you do.

  Kind Regards,

12AH team.

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