Thanks for your review, Paula. The first time people go to an escape room it's always a little strange to get your bearings and to understand how to proceed, but I'm glad you all enjoyed yourselves and, now that you know the way these things work, we hope to see you all again someday!

Gracias por tu amable comentario. ¡Estoy muy feliz de que lo hayas disfrutado! ¡El próximo desafío será más difícil pero creo que puedes desafiarlo! Anoche envié tu foto a Beatriz cuando me devolvieron el correo electrónico de Juan Antonio (dirección incorrecta). Espero que lo tengas bien! hasta pronto, ¡Summer estará feliz de verlos a todos nuevamente y que tengan un buen domingo!

There is no-one called "Cris" working at the business. I bought the business in 2018. There has been no-one called "Cris" working there for that time. I am there, myself, always, for appointments. There are no other employees. You may be referring to the previous owner who has not been involved or present at the business for over 2 years. Also, our "team photos" are now processed by myself, the owner/proprietor, and are sent out on the same day, every time. I pride myself on excellent customer care and service and you can see testament to this in the reviews. I do not understand why you would choose to complain not about a situation that must have happened, logistically, at least 2 years ago. I have reported this review as erroneous to trip advisor.

Thanks for your review! We look forward to seeing you again someday :-) I'm glad you all enjoyed yourselves.