Hollywood Casino at Charles Town Races
Hollywood Casino at Charles Town Races
3.5
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3.5
3,5 de 5 círculos1.318 avaliações
Excelente
297
Muito boa
370
Razoável
276
Ruim
164
Horrível
211

vincent S
1 contribuição
2,0 de 5 círculos
mar. de 2024 • Família
We were there a few years ago. They allowed smoking in the entire casino except a small area on the lower level, the basement. Went again in March 2024. Smoking has not changed. You smell it as soon as you enter the lobby from the parking garage. We might return in the future, but only to watch the horses. There are too many casinos now that are cleaner, newer, and don’t allow smoking.
Feita em 17 de março de 2024
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

MountaineerLu
Falling Waters, Virgínia Ocidental1.466 contribuições
3,0 de 5 círculos
dez. de 2023 • Casais
This is a good casino, large and spacious and conveniently located with plenty of covered parking. A large variety of themes in each area of the building. Valet parking and coat check are available. Food selections in the restaurants and food courts are vastly overpriced as are drinks at the bars. And speaking of drinks, no more free drinks for players. That is very stingy especially when most casinos still offer free cocktails to players. Also very disappointing is the closing of the H Lounge where many great bands performed on weekends and holidays and there was a spacious dance floor.
Feita em 12 de março de 2024
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
We appreciate the time you took to leave a review and will communicate your comments to our team. Thanks for your feedback!
Feita em 15 de março de 2024
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.

GoPlaces17701779188
2 contribuições
1,0 de 5 círculos
mar. de 2024 • Amigos
Lousy casino
Taking senior citizens money not giving back.
They know when seniors are coming....early during the day...so they shut the machines off for winnings
Stay away please.
Feita em 4 de março de 2024
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

mizaims14
Baltimore, MD3 contribuições
2,0 de 5 círculos
mar. de 2024 • Casais
Went to the Trombone Shorty show this past weekend (which was great - he ALWAYS is great!).... HOWEVER, the event center and the rest of Hollywood Casino was not great.

First, my review of the Hollywood Casino - the signage is horrible. (From the outside, had no clue where in the casino the restaurants were located or where the event center is and no clue where the best place to park would be. Not a great first impression).

The signage within the casino is not much better. Granted it was a Saturday night and it was super crowded, but it was difficult to navigate where things were - like where to get a simple bottle of water or the bathrooms.

We had dinner at the steakhouse - which I feel was overpriced for what we got. Honestly I wasn't surprised - but the service was just OK (they felt understaffed), and for the cost, my expectations are much higher.

The Event Center - we won't ever go see anyone there again. The venue is ok - and the layout is pretty good. BUT, the first few songs that they played the sound was AWFUL. They had something going on and until they fixed it, it was pretty hard to hear anything clearly. I would expect them to figure that out PRIOR to the acts coming onstage?
We also expected to be able to buy swag from the show - but there was nothing.
I DIDN'T expect to wait 45 minutes in line at a bar that was a 10 minute walk back to the event center, only to finally flag down a cocktail waitress just to buy a simple bottle of water. It's ridiculous. I've been to TONS AND TONS of shows - music, plays, comedians. And I've never had to wait almost an hour to get a simple bottle of water. I don't know if they are just understaffed or ill-prepared to deal with fluctuations in having an additional 1,500 people in their space.
Not a great experience.

I will say, everyone we did run into that worked there was very nice.
Feita em 4 de março de 2024
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

jwilt12
Martinsburg, Virgínia Ocidental1 contribuição
1,0 de 5 círculos
jan. de 2024
The machines don't pay and the rewards they give you are a joke to many machines are down and the new machines to complicates
Feita em 27 de janeiro de 2024
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
We’re disappointed to hear about your experience. We hope to see you again and earn more stars for your experience. Thank you.
Feita em 30 de janeiro de 2024
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.

Bighoop22
Fort Belvoir, VA1 contribuição
5,0 de 5 círculos
jan. de 2024
As a retired person I enjoy some where to go. It's relaxing and good music and food. You meet a lot of retired military to talk to as well
Feita em 15 de janeiro de 2024
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Thanks for your feedback! We're happy to be apart of your memories and hope to see you again soon.
Feita em 23 de janeiro de 2024
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.

Sherpa16483815563
1 contribuição
1,0 de 5 círculos
dez. de 2023 • Amigos
SLOTS ARE A HOAX! PUT YOUR HARD EARNED DOLLARS IN AND FIND OUT THE HARD WAY! OH, OH! Damn..... DAYUM!
Feita em 26 de dezembro de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
We're sorry to see luck was not on your side this time around and we wish you the best of luck on your next visit. Thank you.
Feita em 2 de janeiro de 2024
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.

downsized10
Weirton, Virgínia Ocidental2 contribuições
3,0 de 5 círculos
out. de 2023 • A sós
The casinos in Wv, Pa and Ohio are all video lottery terminals not slot machines. Class 3 slots machines have RNG's (Random Number Generators), Class 2 machines use bingo results that award the payouts, VLT's you may as well buy scratch off lottery tickets because that's what a VLT system is. There one more system out the and it uses Historical Horse Race results for there payouts. You can increase your knowledge of how slot machines work in each state at Cowboy Slots - ropethejackpot.com or watch on youtube.
Feita em 24 de novembro de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Budades
Berkeley Springs, Virgínia Ocidental2 contribuições
5,0 de 5 círculos
nov. de 2023
we go quite often . It is so nice to go to a casino that lets you play! Even if you loose at least you get to play the games.
Feita em 22 de novembro de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Thank you for the positive rating! We look forward to seeing you next time.
Feita em 5 de dezembro de 2023
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.

stevenlorenz
Chantilly, VA1 contribuição
4,0 de 5 círculos
nov. de 2023
have a nice time each time i went to play slots and had excellent service at the eating places.The ride with traffic does suck yet keep on giving me more free slot play and i will continue to come up there in the morning around 9am or afternoon time
Feita em 3 de novembro de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

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