Hi there, Apologies for the late response. We’ve only just joined TripAdvisor. We respect that some people know a lot about wine, others don’t. And some want to hear lots about it, and others just want to try some wine. Our job is to gauge that accurately and respond accordingly. A complete ‘fail’ in your case. Usually, we’re known as genuine, down-to-earth people who take a huge interest in meeting strangers as new friends and learning about them. It’s just who we are and have always been. The team is gobsmacked to hear about your experience and quite upset as a result. But, however inexplicable to us, that was how you found it - so we’ll take it on the chin, and offer our sincere apologies.