Isle of Capri Casino Hotel Lake Charles

Isle of Capri Casino Hotel Lake Charles

Isle of Capri Casino Hotel Lake Charles
3
0:00 – 23:59
Segunda-feira
0:00 - 23:59
Terça-feira
0:00 - 23:59
Quarta-feira
0:00 - 23:59
Quinta-feira
0:00 - 23:59
Sexta-feira
0:00 - 23:59
Sábado
0:00 - 23:59
Domingo
0:00 - 23:59
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3.0
384 avaliações
Excelente
63
Muito boa
87
Razoável
113
Ruim
58
Horrível
63

Kasey F
Austin, TX1 contribuição
ago de 2020 • Família
DO NOT WASTE YOUR MONEY STAYING HERE!!!!

1st Issue - I had to come to Lake Charles for a doctor appointment, so I booked a room for me and my kids to stay the night here. We accidentally left our key card in the room when we stepped out in the hallway to the vending machines, so we had to take the elevator downstairs for another one. I let the kids push the button on the elevator, not realizing they had pushed Floor #1 instead of #2, so when we stepped out it was on the wrong floor. The first floor is for the pool, the gym, and a board room and all doors were locked. Without a room key, we couldn’t retrieve the elevator to get us back to where we needed to go for a new key. I had 3 little ones with me (all 8 and under) and I was in a complete panic because if there had been a fire, THERE WAS NO WAY FOR US TO ESCAPE. There wasn’t even a fire alarm thing to pull if there had been a fire. Thankfully I had my phone on me so after 20 minutes of trying every option on the phone directory, I finally reached someone who was able to come get us.

2nd Issue - I had brought cereal cups and milk for my kids to eat but then realized we had forgotten spoons or any kind of utensil for them to use. I called the front desk to see if they had anything and they told me “no, that they don’t provide that to anyone”. I asked if the cafe across the registration would have anything that we could go get, and I was told “no, that’s only for paying customers”.

Never have I EVER had this horrible of an experience at a hotel, and we’ve been here less than an hour.
Feita em 17 de agosto de 2020
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

travelmom252017
Houston, TX151 contribuições
ago de 2020
while older than the other two casinos, the staff were pleasant, they also offer a smoke free gaming area.
Feita em 5 de agosto de 2020
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

riprincejr
3 contribuições
mai de 2020
I've been going to the isle for going on 15 years now. I've visited a lot of their property's and this one is the best. Friendly staff, quick waitresses and really well cared for. My only complaint was during my last visit there was nothing to drink. They took out all the soda and coffee because of the covid and only had one waitress working. Should have put in some soda machines. Anyway, you will love this place. And the slots are fairly loose.
Feita em 28 de maio de 2020
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

EvelynC11
Houston, TX9 contribuições
fev de 2020
The last two trips to this hotel/casino have been very good. Not from a winning standpoint (it is gambling), but from a customer service standpoint. The staff is always friendly and ready to accommodate. I visited the "other" guys last time and their staff was not nearly as friendly.
Feita em 24 de fevereiro de 2020
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

TammyTravelsTheWorld
Hudson, Flórida260 contribuições
fev de 2020
This casino is pretty disgusting when it comes to cleanliness and smoke, but the slots were looser and more interesting than the Golden Nugget and L'Auberge. I wouldn't go out of my way to gamble again in Lake Charles, but we spent more time at the Isle of Capri than anywhere else during our trip.
Feita em 14 de fevereiro de 2020
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

F6520ESgeorgeg
Paris, TX13 contribuições
I wrote a review in 2019 about how good the video poker was at the Isle. The management there in their infinite wisdom decided to remove a lot of the All Star Poker machines for the new year. They removed 8 and left 4. it just so happens that the 8 they removed were the best playing ones that you actually had a great chance to win some money and maybe hit a jackpot. Everyone of the regulars that used to play these machines are as mad as I am and have voiced our displeasure to management but they could care less. If you enjoy All Star Poker I recommend you go to the Golden Nugget now because they have 7 machines that are not as tight as the ones at the Isle now. The general opinion is that ever since Eldorado took over the machines have tightened up or in this case been removed.
Feita em 25 de janeiro de 2020
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

Lisa
1 contribuição
dez de 2019 • Casais
isn’t husband and I have been going to the isle ever since they’ve been open. Sadly they have new owners and it has went to the dogs. We went in December and just saw a charge for $9.77 from the hotel. I called hotel and asked what the charge was for being we didn’t even stay in the room and checked out next morning. She said it resort charges. I said when did they start doing that and she said July 1,2019. I was like wow!
Feita em 9 de janeiro de 2020
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

gmomfbay
San Antonio, TX24 contribuições
dez de 2019
Most people don't know that the Isle of Capri Casino still has the Casino portion of the property on water. With the abundance of slots, table games, and three restaurants, this is another great stop when you're in Lake Charles. Two separate towers for lodging; the Inn at the Isle and the Tower at the Isle.
Feita em 11 de dezembro de 2019
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

Jerry Allen
1 contribuição
nov de 2019
My Name Is Jerry Allen, Me And My Wife stay at casino 6 TO 8 times a year the staff is very courteous and kind they are very accommodating . But what I love most is my host DESTINE' LEE she is so helpful with my stay and Arrangements she answers the phone at home when she off and work, she takes great care of me and my wife, SO in our eyes she is a super asset to your team we would like
to thank her for being the person you are and making our stay enjoyable.
Feita em 6 de dezembro de 2019
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

Bader76
Hawalli, Kuait188 contribuições
nov de 2019 • A sós
Check in fast. Room size is a ok. Comfortable bed. It was good hotel for short stay. If you are looking for luxury hotels, the other nearby 2 casino hotels should be considered.
Feita em 8 de novembro de 2019
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

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