Spa at Marriott's Desert Springs

Spa at Marriott's Desert Springs, Palm Desert

Spa at Marriott's Desert Springs - Palm Desert

Spa at Marriott's Desert Springs - Palm Desert
4.5
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4.5
104 avaliações
Excelente
70
Muito boa
21
Razoável
5
Ruim
7
Horrível
1

mellanie_13
Los Angeles, Califórnia69 contribuições
It was okay but has issues
jul de 2021 • Casais
Massage - a few of us each had a 60 minute Swedish massage and had similar experiences
The massage was relaxing, it was nice. The thing that bothers me is that we got 60 minute massages and personally I looked at my watch and it was about 45 minutes. It wasn’t even 60 minutes from the minute she picked me up in the lounge to the minute she left the massage room - that portion was only approx 50 minutes.
I don’t know call me crazy but if you sell it as a 60 min massage for 200 it should be that long. But I did not bring that up so who knows. They might have done something about it if I had? Who knows.

Facility - I liked the facility. Coed pool and lounge, separate jacuzzis and lounges and steam rooms.

Cleanliness - looked clean and tidy BUT I am 99.9% sure I saw that a shower floor was only mopped after use and not sanitised even though the sanitized sign was up. Basically I told the attendant I had an issue in there getting the water hot so I’m moving to the shower Nextdoor. She mopped shower a and moved along.

Price - about average I guess for a resort spa. They attach 20% gratuity regardless of your experience. I’d have prob tipped that much but I do wish it was up to me based on my experience.
Feita em 3 de julho de 2021
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

libbie5
omaha, ne472 contribuições
It was fine
fev de 2020
I have gone to many spa's in my travels and i have to say this was an average spa--the area where you relax before you go to your service felt like it needed some love and attention.. I had the holistic massage--not sure what the difference was from all the other massages-but i did enjoy the shower afterwards.
Feita em 1 de março de 2020
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

travelgal617
New York, New York389 contribuições
Relaxing
fev de 2020
Enjoyed the services at this lovely spa. The facility is clean, spacious and tranquil. The staff was helpful and professional. I experienced a wonderful facial by Cathy, who I highly recommend! We had lunch at their small Spa Cafe and spent time at the pool. A very relaxing day while the guys golfed! Can't wait to return.
Feita em 12 de fevereiro de 2020
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

CindyLou2262
Denver, CO5.151 contribuições
4* not a 5*
nov de 2019 • Amigos
Spa Desert Springs
OK I’m giving this place at four, it was not really a five-star experience. Nobody really showed us around to explain anything to us and not until my second visit did I even realize that they had two pools outdoor.

Not one person explained the Turkish sauna, the hot sauna, or the dry steam sauna. I mean really, the Jacuzzi was self-explanatory. What I was shown, was the women’s lounge, women’s locker room, I was giving slippers, shown how to use the lockers and where the showers were.

But the people that work there work great, at least most of them. One women working back in the locker room area was not very friendly.

Here are the names of the people that made this experience worth while;
Jianna
Beatriz
Federico
Max
Feita em 29 de novembro de 2019
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

mehsv
Huntsville, AL5 contribuições
Average
nov de 2017 • Casais
We visit the city once a year. I keep hoping things will improve at this spa but they don’t, unfortunately. The management refuses to set decorum guidelines which ruins the atmosphere for those trying to have a relaxing day. People laugh, gossip, talk on the phone, etc., in quiet areas non stop. If you happen to go at the end of the season, late October, early November the outside pool area is unkept and unattended. If you bring this up to the front desk it’s nothing but excuses and a blame game. They desperately need a new manager.
Feita em 20 de outubro de 2018
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

ProfAragon
Victoria, Canadá1.117 contribuições
Fantastic Spa
fev de 2018 • Amigos
I’ve been to this spa a few times and the most recent was in Feb. The service and facilities are excellent. I have had deep tissue and hot stone and I’d encourage anyone to try it out. Stay to enjoy the pool or grab lunch.
Feita em 23 de setembro de 2018
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

World Traveler
São Francisco, Califórnia62 contribuições
Great SPA!
I was only able to use one day of the Spa at the JW Marriott Hotel. It was fabulous! I love the Eucalytus steam rooms and the showers and of course, the quiet room. The staff was great too!

Though I wish they have smaller towels so I could wrap my hair after a shower. All they had were nice bath towels. Please consider having smaller towels.

I did not stay at the JW Marriott. I just used the spa for the day.
Feita em 24 de agosto de 2018
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

Joan K
Los Angeles, Califórnia63 contribuições
FAVORITE Spa Day
mai de 2018 • A sós
This is one of the best spa days - I usually plan my day like this: go around 10:00 and workout in the adjacent fitness center; around 11:30 head to the spa, shower and hit the luxurious spa pool and then have a massage around 2:30 or 3:00 then take a nap! Perfect day! The spa is beautiful and the service and food by the pool fantastic! I indulged and had the special summer fruit Belini and an amazing salad with seared ahi. Service is first rate. Steam and sauna and jacuzzi plus great products round out the experience. The massages are always fabulous.
Feita em 17 de junho de 2018
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

IdRatherBeEating
Palm Springs, Califórnia95 contribuições
So Relaxed
mai de 2018 • Família
This is my second time at the JW's Spa and the service has and is amazing. I had a brightening body scrub, Therapeutic Massage and enjoyed the steam room and sauna. I wish that the steam room and sauna area were larger, but its fine. Also the only snacks they has available were red apples, tea and spa water. I have been to other spas where I have many options, even if I could of had a choice of fruit that would of been nice especially for the cost of service. I will come back and because of the treatment services offered. Thanks for a relaxing day!
Feita em 21 de maio de 2018
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

AndreainOly
Seattle, WA99 contribuições
Spa day
A wonderful spa day at the JW Marriot. Had a Bindi treatment from Dale and a Holistic massage from Tracy. Dawn helped with our spa reservations and was able to squeeze us in at the last minute. We lounged by the pool and had the wonderful Mediterranean salad with chicken. Spa staff was fabulous. Lounge and poolside is relaxing. We had a quick sushi bite at Mikado before leaving and the sushi chefs were so friendly and served delicious fresh food. 5 stars!!
Feita em 6 de maio de 2018
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

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