Dear Madam Amy.
thank your for your feed back at alun alun spa (bayview branch).
regarding this situation we already have spoken with are my staff ask you about pressure point during the massage,and they do.because the reason for the sometimes different guest different pressure.but with the circumstances we ask sorry about what happened.
about our music and stable and many guests love him, but when madam feel to loud maybe madam can let them know during the treatment.
And the actual price of 2 hours is alun wave rm300.
About the massage oil,we always provide the best ingredient (combination of sweet almond oil,grape seed oil,avocado oil,jojoba oil,olive oil,and essential oil.because there is no smell too strong after massage and ,we didnt use synthetic fragrance oil. we just use natural essential oil which its good for taking care skin condition and blood circulation.
However we are very sorry for what happened, if madam come to langkawi..
Please visit our spa and we will provide the best service again.
thanks for your comment,and we will improve our service more better.
alun alun spa (team)