Waterpoint

Waterpoint, Enniscrone

Waterpoint - Enniscrone
3.5
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3.5
111 avaliações
Excelente
27
Muito boa
32
Razoável
27
Ruim
10
Horrível
15

Silverkitty101
21 contribuições
Família
Very expensive and besides a very friendly lady on reception there were no other redeeming features. The change area was filthy and the facilities miniscule for families. The entire place could do with a blast of bleach and a full paint. We will not be back.
Feita em 30 de julho de 2022
Esta avaliação representa a opinião subjetiva de um colaborador do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Maggie B
2 contribuições
Família
Pricey for what it was. No rides opened no family rates. Limited time due to covid restricted. Premises was clean.
Feita em 31 de outubro de 2021
Esta avaliação representa a opinião subjetiva de um colaborador do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Lisa F
Athlone, Irlanda15 contribuições
Família
We booked the pool this week. Eventually after phone line ringing out or being engaged. We were NOT told the Toddler pool was closed. So tears from the youngest! Water very cold in big pool. Only 2 showers in use due to covid so ques for those then which makes no sense. Very disappointing
Feita em 18 de agosto de 2021
Esta avaliação representa a opinião subjetiva de um colaborador do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Ronan
Dublin3 contribuições
Booked the family in for a session last Friday, 30th of July 2021 - 39 euros for 2 adults & 3 kids, one of whom is a toddler. We'd booked and paid over the phone the day before. Upon arrival, we learned that the toddler pool and slide were both closed, only the main pool was open. We hadn't been informed of this at time of payment. When I requested a refund I was told it wasn't possible and that I'd have to speak to the Manager. The person working there also refused to believe that we hadn't been informed that the slide and baby pool were both closed, at time of booking, which was very frustrating & quite frankly, offensive. The person working there did at least go to the trouble of speaking on the phone with the manager at the time, the outcome of which was the offer of vouchers, but no refund. We live in Dublin, vouchers were of absolutely no use to us. As it was a bank holiday weekend, I was informed that the Manager would not be back until 2pm on the following Tuesday, and I should call then. I asked for the Manager's name, work email & tel number, but was told to email the generic email address, or call back on the regular phone line. The person working there refused to give me the manager's name. I've been trying to call all week and have yet to speak to the Manager. I'm guessing the 39 euros is gone. I have no issue with the fact that a mistake was made at point of booking, where we were not informed of the slide and toddler pool being closed, mistakes happen. Its how it was handled from that point that has been deeply frustrating. We would never have paid the best part of 40 euro for the privilege of swimming in a small pool, when we could have paid 15 euros, in the public pool in Ballina. I completely appreciate that the slide and baby pool were closed for valid, covid related reasons, and that it does mention that they are closed on the website. However, we booked over the phone and we never visited the website. The simple resolution here was to agree to the refund, and have the manager process it upon her return to work, or failing that, at least have the manager call me to discuss and explain why they felt a refund was not appropriate in this instance. Ultimately, this is as poor a customer service experience as I've had - not only were my young kids desperately disappointed, I was made to feel like I was trying to pull some sort of fast one by the person in reception! This was a clear case of the customer is always wrong, making what should be a relatively straightforward situation, unnecessarily difficult for all concerned.
Feita em 6 de agosto de 2021
Esta avaliação representa a opinião subjetiva de um colaborador do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Amezmk85
Ballina, Irlanda20 contribuições
Família
We had a fantastic time in Waterpoint party room today. The girls were so so helpful, kind and couldn't do enough for us considering most couldn't attend understandably due to the current situation. Perfect for a small party group with lots of fun to be had with bouncy castle, slides, soft play area and climbing wall (this was a huge favourite with the kids and adults). We had lots of sad faces when time was up 😂🙈 Food package was a brilliant addition. We will definitely book this venue again and I highly recommended this for all ages as there is something for everyone, even the adults had a blast! Thank you so much Jean and staff ❤️
Feita em 14 de março de 2020
Esta avaliação representa a opinião subjetiva de um colaborador do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Explorer543195
1 contribuição
Família
My six year old loves this place. However I would recommend avoiding it if there is a birthday party.We paid 24 euros to get in (2 adults and one child). After a while a group of children just took over the pool playing with a large inflatable ball. Staff kindly offered to set up a lane but the ball and the children going after the ball kept invading it. After a while a large inflatable play course took over half the pool but was exclusively for the birthday party. Staff kindly explained that we could use it the last 10 minutes if we waited around for the hour, which we didn’t as it was very loud.
Feita em 9 de novembro de 2019
Esta avaliação representa a opinião subjetiva de um colaborador do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Sarah W
6 contribuições
Família
Pool is small, same depth (1.1m) the whole way across. Definitely just for kids entertainment, not designed for swimming lengths etc. Has a nice water slide. And what seemed like a good kids pool with a pirate ship, small slide and mushroom fountain. There is a Jacuzzi, steam room and sauna for over 16s. The dressing rooms are pretty dirty though and long overdue an update. Grand to pass an hour on a wet day but bring flip flops!.
Feita em 31 de outubro de 2019
Esta avaliação representa a opinião subjetiva de um colaborador do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

cooles1
Galway, Irlanda2 contribuições
Família
Lovely helpful staff. Pool very safe. Jacuzzi and sauna are very small. Kids loved the slide and had a good time.
Feita em 18 de agosto de 2019
Esta avaliação representa a opinião subjetiva de um colaborador do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

Chiarashanahan
County Kildare, Irlanda10 contribuições
Família
This was a great family day out during a visit to Sligo with Friends! It was reasonably priced, very clean and the children had a great time, the slide is good fun, there was a great kid friendly atmosphere, an excellent toddler play and splash pool, we were very impressed
Feita em 16 de agosto de 2019
Esta avaliação representa a opinião subjetiva de um colaborador do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

wfi30
Limerick, Irlanda204 contribuições
Família
Waterpoint is great, we (myself and two boys) really loved it. The water slide is great fun and the staff provided balls, floats etc to play with in pool. The reason I gave a 4 instead of 5 is due to condition of dressing rooms which need a really deep clean and possibly modernization. Will happily return.
Feita em 9 de agosto de 2019
Esta avaliação representa a opinião subjetiva de um colaborador do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.

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