Wightlink Isle of Wight Ferries

Wightlink Isle of Wight Ferries, Lymington

Wightlink Isle of Wight Ferries - Lymington

Wightlink Isle of Wight Ferries - Lymington
4
Faça uma avaliação
Sobre
Duração recomendada
mais de 3 horas
Recomende alterações para melhorar nosso conteúdo.
Aprimorar este perfil

Principais maneiras de aproveitar atrações por perto


4.0
566 avaliações
Excelente
300
Muito boa
151
Razoável
41
Ruim
20
Horrível
54

G P
1 contribuição
jun de 2022 • A sós
Disappointing that on a busy 2200 sailing from Yarmouth on Sunday 19 June, the cafe decided to stop serving hot drinks only fifteen minutes after sailing. Given how busy the service was compared to similar sailings at this time (festival weekend) it was extremely frustrating to find that having delayed purchasing my drink to let the queue reduce, it was decided to remove the hot drink facility so they could clean the machine, I assume so that staff could get off asap once the ship berthed. Yet another example of Wightlink not putting the customer first.
Feita em 19 de junho de 2022
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
Good morning. Thank you for providing us with your feedback and my apologies you were not able to purchase your coffee while on board with us. I will be passing your comments on to the ship. I do appreciate you taking the time to let us know about this so we are able to feed this back to the team working that day and hopefully prevent this from happening again.
Feita em 23 de junho de 2022
Esta resposta representa a opinião subjetiva de um representante da gerência e não da TripAdvisor LLC.

Matthew T
1 contribuição
mai de 2022 • Casais
Good operation well organised and ran well on time. Only slight negative, the coffee could be better at the Lymington terminal, otherwise, all brilliant.Well done Wightlink !!!
Feita em 13 de junho de 2022
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
Good morning. Thank you for your feedback. I will pass on your comments about the coffee however, we are glad to hear the rest of your experience with us was a positive one. Thanks again!
Feita em 23 de junho de 2022
Esta resposta representa a opinião subjetiva de um representante da gerência e não da TripAdvisor LLC.

deano3693
St Albans, UK105 contribuições
jun de 2022 • Família
A smooth ferry journey via Whightlink - it was my first time travelling via car ferry so didn’t know what to expect. The staff where welcoming and helpful whilst loading/unloading. Both journeys ran on time and without any hiccups - a very smooth operation!
Feita em 11 de junho de 2022
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
Hello Deano, thank you for your lovely feedback. We are glad to hear you enjoyed your first time travelling with us and you found the staff so helpful. We hope you choose to travel with Wightlink again!
Feita em 23 de junho de 2022
Esta resposta representa a opinião subjetiva de um representante da gerência e não da TripAdvisor LLC.

Martinikitty
Bourne End, UK50 contribuições
jun de 2022 • Amigos
Fab service, very helpful and polite staff everywhere. Even though we were slightly late they managed to get us onto the ferry just about to leave without major fuss or delays. Everyone smiley and service-orientated. Easy journey with great views. Ferries are comfy too. All very easy - especially when one considers what it takes to get onto a plane these days. Effortless and fun.
Feita em 9 de junho de 2022
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
Hello there, Thank you for your feedback. I was very pleased to hear that you had a positive experience with us and found the ferry comfy too! I will be sure to pass this on to the staff at the port. Thanks again!
Feita em 21 de junho de 2022
Esta resposta representa a opinião subjetiva de um representante da gerência e não da TripAdvisor LLC.

Sk7779
11 contribuições
jun de 2022 • Família
Used this service as a family of 5 (myself, partner and 3 children). I was personally dreading it purely to not liking boats in any form. Fortunately the weather was on our side to to make it a smooth crossing, and very helpful staff both ends to provide a seamless loading of our car on and off the ferry. Good service, thanks
Feita em 7 de junho de 2022
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
Hi Samantha I was very pleased to hear that you had a wonderful journey despite your concerns. It always seems to go far to quick, but its lovely to sit and watch the world go by for 40 minutes. Thank you for your lovely feedback.
Feita em 8 de junho de 2022
Esta resposta representa a opinião subjetiva de um representante da gerência e não da TripAdvisor LLC.

Rita B
4 contribuições
mai de 2022
A Huge Thank you to the very helpful Gentlemen, that got my Blue Fiat 500X started so I could get on the 13:05 sailing on Monday 30th May 2022.
So Polite and very quick to respond, to a distressed Female, whilst the cars behind were beeping at me................
Please could you pass on my Thanks.

Sailing both ways was very enjoyable, Ferry was spotlessly clean and the organisation of loading and unloading superb.

Thanks again x
Feita em 31 de maio de 2022
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
Good morning Rita Thank you for your wonderful feedback. I will be sure to pass this on for you. I was very pleased to hear that you found the journey both ways an enjoyable experience and that our staff were able to help you. We look forward to welcoming you on board again soon.
Feita em 1 de junho de 2022
Esta resposta representa a opinião subjetiva de um representante da gerência e não da TripAdvisor LLC.

Dinewithfriends
17 contribuições
mai de 2022 • Casais
We travelled to Isle of Wight and back this week for a holiday. The staff on both journeys were so helpful and friendly . I needed extra space to get out of the car into my mobility scooter and this was no trouble for them. There is a disabled toilet on the car deck which can be used at any time and bc again staff were helpful with regard to this.
Feita em 18 de maio de 2022
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
Hi there Thank you for taking the time to review our service. I was pleased to read that you found the process to be easy and our staff to be helpful. If you have a booking with us, you can always get in touch prior to your journey to pre-arrange an accessible space on-board. We can arrange a wider space close to the lift and you even have the option of using the ships wheelchair should you need it.
Feita em 23 de maio de 2022
Esta resposta representa a opinião subjetiva de um representante da gerência e não da TripAdvisor LLC.

Pebbles197
Bristol, UK76 contribuições
mai de 2022 • Casais
We had very pleasant trip on the Lymington to Yarmouth ferry on Sunday.
We came home Monday, were due to leave on the 16:05 sailing, but I miss judged my timings and got to the port at 14:00 We were put in the reserve lane as the boat was fully loaded and barrier was down. As I only have small car they got me on that sailing a whole 2 hrs early.
Which was totally unexpected but very grateful.
Many thanks to everyone there.
Feita em 17 de maio de 2022
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
Good morning Pebbles197 Thank you for your wonderful review of our service. Lymington to Yarmouth also known as the scenic route is a fantastic way to get to the Island. I was very pleased to read that our staff were able to get you away much sooner than anticipated, although this is not always possible at busier times our staff will always try their best to help.
Feita em 23 de maio de 2022
Esta resposta representa a opinião subjetiva de um representante da gerência e não da TripAdvisor LLC.

Ellie C
23 contribuições
mai de 2022 • A sós
Fabulous staff with great customer service. First time trying a car ferry and on my own. I was a bit nervous but did not need to be. Staff guided me through each step . I had to contact customer services as I was delayed en route. They were so accommodating and arranged another crossing for me. Crossing itself was smooth and relaxing.
Feita em 2 de maio de 2022
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
Good morning Ellie What a great review! I am pleased to hear that our team made your first solo crossing so easy and stress free and that you found it easy to amend your booking with our contact centre. I hope you enjoyed your stay and we look forward to welcoming you onboard again soon.
Feita em 4 de maio de 2022
Esta resposta representa a opinião subjetiva de um representante da gerência e não da TripAdvisor LLC.

Ian B
Mansfield Woodhouse, UK246 contribuições
abr de 2022
We had a problem getting to our booked ferry at 08.05- turned up and without any fuss we were put on the next ferry at 10.05.

Coming back from Yarmouth again 3 days later we were booked on the 16.05 but turned up early and straight on the 14.05 - again no bother.

Wightlink are very easy to deal with and sort out any problems straight away- Very good Company and all staff polite.
Feita em 1 de maio de 2022
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
Hi Ian Thank you for your lovely feedback. Its nice to know our teams were able to accommodate you on alternative sailings. I know this can be quite a challenge on busier days where space is limited, but all of our bookings are fully amendable up to an hour before you are due to sail if you need to make a change.
Feita em 1 de maio de 2022
Esta resposta representa a opinião subjetiva de um representante da gerência e não da TripAdvisor LLC.

Mostrando 110 de 566 resultados
Algo errado ou faltando?
Recomende alterações para melhorar nosso conteúdo.
Aprimorar este perfil
Perguntas frequentes sobre Wightlink Isle of Wight Ferries


Restaurantes perto de Wightlink Isle of Wight Ferries: Veja todos os restaurantes perto de Wightlink Isle of Wight Ferries no Tripadvisor