Le Spa at Stratton Place

Le Spa at Stratton Place, Cirencester

Le Spa at Stratton Place - Cirencester
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2.0
25 avaliações
Excelente
2
Muito boa
2
Razoável
2
Ruim
2
Horrível
17

Graham F
Sunderland, UK15 contribuições
jul de 2015 • Casais
Le Spa is now closed, and is being vandalised by intruders. Plans are apparently being submitted to turn it into a residential care home for elderly people.
Feita em 21 de julho de 2015
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

Andy Bernard
Cirencester, UK84 contribuições
dez de 2012 • Casais
No point in going here - it's been closed for a few years now! Trying to make this up to 100 characters, but should no longer be shown on Trip Advisor.

Didn't visit in Dec 2012 as it had been closed long before
Feita em 25 de novembro de 2013
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

michaelrosy
cirencester25 contribuições
ago de 2012 • A sós
this venue is closed and has been for the last year or so. it went downhill very quickly. lovely building, poor staff attitude, restaurant too reliant on healthy options. overpriced for quality offered.
Feita em 30 de julho de 2013
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

SophieHW
Egham, UK74 contribuições
ago de 2011 • Casais
A true shame.

Their service was terrible, they clearly lacked any management (or management that had any clue of how to run a high class establishment).

Such a shame as it had the perfect setting and opportunity to be something wow. You only have to drive down the road a few miles to Calcot Manor and see how it should be done.

I hope someone takes this place on and really gives it the love it deserves. The rooms were dirty, glasses broken and staff clearly demotivated.

I predicted it's closure in 2009 when you could see it deteriorating. Such a shame but a lesson that if you want a business to succeed you need to invest not just time and money but the RIGHT staff. SERVICE is the chalk to a blackboard!
Feita em 2 de julho de 2012
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

Elainefor
Wolverhampton, UK23 contribuições
Not surprised it's closed down went in June the place was dirty you couldn't find anyone to serve drinks for breakfast dnner took hors to come much like the Marie celeste all needed renovation. One morning our room was left unlocked with the master keys in the door!another morning no hot water for showers or washing. staff seemed disinterested and equipment out of order everywhere! No way to run a business
Feita em 30 de outubro de 2011
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

CotswoldsSpotter
Devon, UK277 contribuições
ago de 2011 • A sós
Le Spa is no more, it is a dead Spa, rigourmortis has set in. It went into administration two months ago. Don't go.
Feita em 9 de agosto de 2011
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

Star_123478956
Cheltenham, UK4 contribuições
ago de 2010
I have never been so sad about a building being closed down. It is such an utter shame. I am still in shock. It would have worked out so much better if there had have been even one new manager who completely dedicated themselves to getting Le Spa back on it's feet. The place had and still had so much potential. I really hope that someone with the financial backing and passion for the spa comes in at the right moment to restore Le Spa to it's former glory. It is still not too late to get the trust instilled back in their customers and turn over a new leaf. I am sure that all the members missed it so much and realise how fantastic it could be. Please bring Le Spa back x
Feita em 26 de julho de 2011
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

NorwichChelsea
norwich1 contribuição
mai de 2011 • Casais
booked to stay 2 nights, first night we were kept awake by a loud snoring noise coming from the room next door this went on untill 8.00 next morning.we complained at reception and were told no bedroom was next door to our room,on investigation it was a laundry room with a member of staff sleeping in there.we saw the person come out spoke to the receptionist who was very apologetic and agreed to a refund with no problem,she could not do this herself so we left expecting the refund to be sorted within a few days ,sadly after repeated phone calls and emails followed by a letter we still have not been reimbursed for our terrible nights stay ,on reflection the hotel was in need of serious leadership as no one seemed to have a clue what was going on .do not stay in this hotel
Feita em 6 de julho de 2011
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

hurstyv
glos21 contribuições
mai de 2011 • A sós
Sadly Le Spa has ceased trading as from 4th July, the place is locked up and railings put across the entrance so you cannot drive in. They have gone bankrupt allegedly. I for one are very sad to hear this as I was a member and used the swimming pool several times a week and will miss the cosiness and convenience of the place. I have taken visitors in for a day spa and lunch and always had good service. RIP Le Spa!
Feita em 6 de julho de 2011
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

lolsmum0903
swindon3 contribuições
mai de 2011 • A sós
shocking treatments...shocking customer service and an overall mockery of the term "Rest & Relaxation day"...1 solid MONTH of complaining and today i finally get an email stating:

"Your email regarding your visit to Le Spa on 14 May has been passed to the Board of Directors of Le Spa for their consideration. The Board meeting will be held on 1 July 2011 and you should receive their reply within 7 days of this meeting."

Simply NOT acceptable and i will be taking this to trading standards.
Feita em 28 de junho de 2011
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

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