Dhillon of London

Dhillon of London, Southall

Dhillon of London - Southall
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4.0
6 avaliações
Excelente
4
Muito boa
0
Razoável
1
Ruim
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Horrível
1

Parag B
Isleworth, United Kingdom56 contribuições
dez de 2019 • A negócios
Used this coach service for a half day trip to London.

The driver, Surjit, was very knowledgeable about the route and the various sites of London.

Booking the coach was a simple process and the driver was at the departure point on time.

The coach was very clean and comfortable and everything worked as it should.

Would definitely use the service again.
Feita em 16 de dezembro de 2019
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

Slytherin
7 contribuições
jun de 2019 • Amigos
A 10 day tour of England I went on used these coaches. At first, I loved it. The coach was comfortable and I was pleasantly surprised to find phone charging outlets in the seats. We had a different coach the second day, which was also nice. The third day we got another different coach, and this was the one we took when we left London, so it would be the one we’d have for the rest of the trip. It seemed to be a little older and the seats were much less comfortable and there was no phone charger.
The air-conditioner stopped working at some point during the day. The driver acted like he didn’t believe us that it wasn’t working. He eventually acknowledged it and attempted to fix it. He didn’t. He assured us he’d get it fixed that night. Next day we quickly realized that it still wasn’t fixed. That night he took it to a local mechanic to be fixed. The next day the A/C worked for the first 2ish hours. Then it stopped working again. At this point in my trip it hasn’t been adequately fixed yet and it’s extremely frustrating. Why can’t we just get a new coach?
If you use this company, hopefully you don’t get one of their older coaches.
Feita em 27 de junho de 2019
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
Good Afternoon Thank you for your review. Not all coaches come fitted with phone charging points and I can only apologise that the one you had for your tour didn't have these. As for the air conditioning issue we arranged an engineer to attend overnight to rectify the problem. After working on it for 6 hours and re gassing the system he told us it was repaired. At the end of the next day the system sadly developed another fault and the coach has been replaced overnight for you and you are now continuing your trip on the replacement coach. The older coach as your refer to it is only 2 years old for the record. Regards Dhillon of London
Feita em 28 de junho de 2019
Esta resposta representa a opinião subjetiva de um representante da gerência e não da TripAdvisor LLC.

Alex
1 contribuição
mar de 2019 • A negócios
Dhillon of London is definitely a company that you can rely on. Staff is very friendly and helpful. They always go extra mile! being very professional. We always receive a very good opinion about coach standard and cleanliness. Drivers are amazing, very efficient and good at their job. They have impressive knowledge about places they go. Recently we had a student group going on a trip and driver did his homework about where he had to be, he engaged with the students really well and they loved him he was always helpful. All perfect!
Feita em 4 de abril de 2019
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

Margie Crispe
1 contribuição
abr de 2018 • Amigos
I am a Tour Organiser and have started using Dhillon Coaches early 2018 and have never looked back since! I did so many trips with them last year - a couple of European Cities, Scotland, Wales and the usual day and overnight trips in UK. Quite good selection of coaches, clean and in very good running condition! The drivers are professional and always on time, they are also helpful and very friendly that when they drive you several times, you get to build good rapport with them which makes the trip more enjoyable and comfortable! Any hiccups - always rectified! Overall, excellent service and company!
Feita em 27 de março de 2019
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

Tom-BFT
160 contribuições
mar de 2019 • A negócios
I recently guided a large group of students and staff to Belgium and France on a 4 day tour. Dhillon of London collected us from a London Airport and drove us to France via the Eurotunnel Train. What a fantastic experience it turned out to be. The skill of our driver getting us on and off the train was amazing. Our driver Alan stayed with us throughout our tour and was very helpful indeed especially loading and unloading. His knowledge of the French and Belgian Battlefields was immense and navigation skills tremendous. The driver was happy to deviate from plan when a special request for a grave visit was asked of him. The coach had all the facilities we expected and was presented in a spotless clean fashion. I will reuse this company again and could not recommend them highly enough. Five Star Service all the way
Feita em 25 de março de 2019
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.

borushko
Bali, Indonésia1 contribuição
out de 2017 • A negócios
Incidentally paid 200 pounds more than their invoice for the group trip to Cambridge. Could never get hold of anyone responsible to get the difference back. Then was advised that the accountant only works once a week. Then on my call No 10 someone Alan said he is GM and will refund the difference within few days. Nothing happened. After phone call No 20 Alan said he is driving and cannot talk. All that was in October. We are end December. Nothing.
Feita em 18 de dezembro de 2017
Esta avaliação representa a opinião subjetiva de um membro do Tripadvisor, e não da TripAdvisor LLC.
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