From their web site. I think this is their phone # 702-605-2201

Yes, they offer hotel pick-up and drop-off. But you need to range it with them. If not, we paid on average $20 Uber there and back to get to their location.

Yes several throughout the ride.

Yes. They picked us up at the hotel and took us to the drop off point. After explaining how to use the bikes we took off to the canyon and rode approximately 2 hours and came back to the pick up point which was a different place and then took us back to the hotel. I would allow at least 4 1/2 to 5 hours. Enjoy!

Helmets are required and provided. I'm not sure what the difference in tour types is specifically. We were picked up at our hotel by the host and taken to a location where we were given bikes, helmets, water, a snack, map, and demonstration on how to use the bikes. We were given clear instructions on where to go and when to check in with the host via text. We started about 2 miles from the park and once you enter the park there is no difficulties finding your way through. We were free to stop at any point to take in the views and take photos. It was well worth it and at no time did we feel it would have been better to have a guide with us. A very memorable day.

The company give you the entrance fee - it doesn’t cost you any more

I believe another vendor has the exclusive contract for guided bike tours within Red Rock Canyon. However, I highly recommend doing the self-guided tour with EZRideLV anyway. YOU can stop and look at the things YOU are interested in, take YOUR time, rest when YOU want to, ride at a pace comfortable for YOU, and not feel pressured.

I think they pick up from anywhere but I would text or email them

They will pick you up approx 39 mins before the ride starts. It’s about 20 mins from the strip to the starting point. You should text them when you get contacted after booking. They were very flexible about our pick up time

yes, you can, you can call