Star Line Mackinac Island Ferry
Star Line Mackinac Island Ferry - Mackinaw City
Star Line Mackinac Island Ferry - Mackinaw City
4.5
7:30 – 21:00
Segunda-feira
7:30 - 21:00
Terça-feira
7:30 - 21:00
Quarta-feira
7:30 - 21:00
Quinta-feira
7:30 - 21:00
Sexta-feira
7:30 - 22:30
Sábado
7:30 - 22:30
Domingo
7:30 - 21:00
Informações
Duração: 3 horas ou mais
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Restaurantes
44 dentro de 5 km
Atrações
35 dentro de 10 km
Contribua
4.5
1.698 avaliações
Excelente
1.117
Muito boa
330
Razoável
94
Ruim
56
Horrível
101
poukala
Macomb, MI1.027 contribuições
out. de 2023 • Casais
This was our first time on Star. We usually take Sheplers Ferry, but saw that Star offered a $3 discount p/p when purchasing tickets online, so we wanted to save some cash. We waited in line though, not sure how the online would work since we didn't have access to print tickets. The lady said it will show on the phone or after we purchase online, get with her and she'll issue the paper.
So I went online outside the ferry, made the purchase, only to find out there is a $2 service fee to do so! Any not only that, it is $2 PER TICKET! Really not a cost savings. Besides the ticket cost, the parking is across the street (no traffic light to cross at), unless you pay $30 to park there.
I will stick with Sheplers Ferry.
So I went online outside the ferry, made the purchase, only to find out there is a $2 service fee to do so! Any not only that, it is $2 PER TICKET! Really not a cost savings. Besides the ticket cost, the parking is across the street (no traffic light to cross at), unless you pay $30 to park there.
I will stick with Sheplers Ferry.
Feita em 29 de outubro de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Gina L
Thibodaux, LA212 contribuições
out. de 2023 • Amigos
Visited Mackinac Island with our bus tour group (approx. 47 people) in route from Louisiana to Michigan. The speedy ride on the ferry was fantastic.
Smooth with beautiful views. Prompt and organized. Yes, we sat on the top deck. It's a must.
Smooth with beautiful views. Prompt and organized. Yes, we sat on the top deck. It's a must.
Feita em 13 de outubro de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Rjm123
Rockford, IL6 contribuições
ago. de 2023 • A sós
Awful, waited an hour for the boat when it is scheduled to leave every half hour. If you don't want to have your time wasted use a competitor.
Feita em 30 de agosto de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
hipstagrace
Los Angeles, Califórnia17 contribuições
ago. de 2023 • Família
We decided to take Star Line for their "hydro jet" speed to Mackinac Island - this could not be a bigger lie! We arrived early to get in line for the 9:30a under the bridge boat. The boat arrived to the dock late, and then the staff proceeded to go in and get snacks, talk to friends on the dock, etc for 45 minutes with ZERO communication to everyone standing in line. The crew was not friendly and not helpful at all. When the boat finally took off at 10:10a, they announced it would take about 18 minutes...guess we aren't going under the bridge! NOPE. Upon landing at Mackinac Island, we went in and explained to the lady at the ticket desk that we had taken this specific boat to go under the bridge and she just replied with 'oh yea, it depends on if they're running late, if the boats are crowded or not...whether they go under the bridge or not.' WHAT?! And then proceeded to tell us that the only thing she could offer was for us to fill out a form to send to her manager, but told us, yea, but that won't go anywhere. Again, not friendly and not helpful. Plus, the hydro jet is a full-on lie - the boat goes normal old ferry speed.
Don't ever take this ferry!! Take Shepler instead!
Don't ever take this ferry!! Take Shepler instead!
Feita em 26 de agosto de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Hello hipstagrace,
Thank you for taking the time to share your experience with us. We deeply apologize for the inconvenience you faced during your recent trip. Your feedback is valuable to us, as it helps us identify areas for improvement.
We're truly sorry for the delay in departure and the lack of communication from our staff. This does not align with the level of service we aim to provide. We understand your disappointment regarding not passing under the bridge as well. We do our best to offer that experience, but various factors can influence the route.
Your comments about our staff's attitude and the speed of the boat have been duly noted. We're committed to addressing these concerns with our team and making necessary adjustments to ensure a more pleasant experience for all our passengers.
Regarding your suggestion to consider Shepler, we appreciate your input. We understand the importance of reliable and enjoyable travel experiences, and we'll use your feedback to continue improving our services.
If you would like to discuss your experience further or have any additional feedback, please don't hesitate to contact us directly. We hope for an opportunity to make it up to you in the future and provide the excellent service you deserve.
Thank you for bringing these issues to our attention.
Feita em 30 de agosto de 2023
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.
billhollowsky
Naples, Flórida304 contribuições
jul. de 2023
It was easy to order tickets online but you do need to read all the fine print. We went with the dockside parking because upon return, we had to get back to the airport. We did the priority boarding but not sure I'd use it again. It was nice on the way over but not on the return. We had a nice day so the captain took us under the bridge which was a nice little extra.
Feita em 20 de agosto de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
I am so glad you had a good expierence!
Feita em 30 de agosto de 2023
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.
Steve R
Stockbridge11 contribuições
ago. de 2023 • Casais
They were 10 minutes late already at 10am. 10 minutes late for 2pm pick up. Windows on the boat are in too poor shape to take any photos out. Take another ferry if you like being on time and you want to take pics from the interior without freezing on the top deck.
Feita em 19 de agosto de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Hello Steve R,
Our schedule is subject to change at any time. The windows constantly get wet as it is a boat running on water splash occurs and makes it hard to get pictures through the window.
-Mary
Feita em 30 de agosto de 2023
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.
Joe F
Michigan1 contribuição
ago. de 2023 • Casais
Professionally handled from check in until return. Parking available right where you dock so very convenient. Docking on island right down town so everything right there that you need.
Feita em 16 de agosto de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
We are so glad you had a great experience!
Feita em 30 de agosto de 2023
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.
Keli B
1 contribuição
ago. de 2023 • Casais
Crew was rude and unfriendly. They acted like the passengers were a pain in their a**. They didn't make eye contact or even say hello. I will NEVER use the Star Line Mackinac Island ferry again and I suggest anyone considering a trip to Mackinac Island to use Shepler's Ferry service.
Feita em 8 de agosto de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Hello Biogirl83,
I am very sorry for your negative experience while using our services. I assure you we strive to provide excellent customer service and safe boarding for all passengers. I would like more info about your trip to Mackinac Island if you could contact me please.
Mary K.
Mackinaw City Office Manager
(800)638-9892 ext 204
MackCityOffice@MackinacFerry.com
Thank you!
Feita em 9 de agosto de 2023
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.
Dave
Aurora, IL2 contribuições
ago. de 2023 • Amigos
This review is about a no refund policy. Almost 2month out from travel and i cannot get a refund. Guese, you have to die. Thanks David Grens
Feita em 3 de agosto de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Dear David Grens,
Thank you for taking the time to share your feedback about your experience with the Mackinac Island Ferry Company. We value your input and would like to address your concerns regarding our refund policy.
We understand that unexpected circumstances can sometimes arise, and we sincerely apologize for any inconvenience you've experienced regarding your refund request. Our goal is to provide a seamless and customer-friendly experience, and we regret that we fell short in meeting your expectations in this instance.
Please know that our refund policy is designed to accommodate various needs while also allowing us to maintain the high level of service our passengers expect. However, we recognize that each situation is unique, and we want to ensure that you feel heard and understood.
Thank you for choosing the Mackinac Island Ferry Company for your travel needs. We appreciate your business and the opportunity to address your concerns.
Mary K.
Mackinaw City Office Manager
(800)638-9892 ext 204
MackCityOffice@MackinacFerry.com
Feita em 9 de agosto de 2023
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.
Donna S
Macomb, MI78 contribuições
jul. de 2023 • Família
I will never do the Star Line again. I should have used Shelpler's service, but other family members were doing the Star Line. The moment I entered their parking lot, there was no customer service. Nobody told me where to park, and there were no signs about where to purchase tickets. Once I figured out where the ticket counter was, the employee did not communicate which dock we were at, and that the boat would make a stop to another dock. On our trip back to St. Ignace, the lines were huge. We almost made it on board, but an employee stopped us and "told" me that we would prefer to be on the next boat. I told her no, that we wanted this boat. I said there were 3 of us. She refused to let us on, but allowed a customer with his bike to board, along with a couple behind us. All of the Star Line employees were awful and rude. I will never use this ferry again.
Feita em 29 de julho de 2023
Esta avaliação representa a opinião subjetiva de um membro da comunidade do Tripadvisor e não da Tripadvisor LLC. O Tripadvisor verifica as avaliações.
Hello DonnaS529, I a very sorry for you negative experience. I would like to hear more info from you if you could call my direct phone please. (800)638-9892 ext 204
Mackinac Island Ferry Company
Mackinaw City Office Manager
-Mary
Feita em 2 de agosto de 2023
Esta resposta é a opinião subjetiva de um representante da gerência e não da Tripadvisor LLC.
In order to receive a military discount do we need to purchase the tickets in person (at the ferry)?
Pioneer39116233016
1 contribuição
How much are Military discounts or seniors discounts??
AndreaG10315
Traverse City, MI
Please bring you Military or Veteran ID to any ticket counter and we would gladly give you our Military Discount. Thank you for kindly for your service!
kmruetz
Fort Wayne, IN28 contribuições
How much is it to ride the ferry in July-2 adults, 2 children
Ridgelady431
120 contribuições
I suggest you go to their website. There is a family package. Also packages w free carriage rides you can only buy before you go. The ride is great.
oliviasnana
Simpsonville, Ky54 contribuições
Where is the best place to buy tickets for the ferry? Any discounts?
April E
Indianapolis, IN41 contribuições
There are discounts if you buy online. Also depending on the hotel you stay at they may offer a discount. The MACpass happens to be the same price online AND at the ferry terminal.
DSGThumper
Milwaukee, WI32 contribuições
We are planning an October Anniversary Trip, 19th to the 22st. and want to take the Star Line Ferry from St. Ignace. Just a couple of questions that I have not found a definitive answer for on their sight or the other questions and comments.
1) Being at the extreme tail end of the season, 19 - 21 Oct, I assume (yes I know what that means) that I do not have to purchase tickets early and the lines/crowds will not be bad. Am I wrong?
2) I do not mind paying for valet/parking for 3 nights, but is it "Covered" and "Secured" at St. Ignace?
tinaanddave2016
26 contribuições
That time of year can still be quite busy. A lot of people will stay in Mackinaw or St. Ignace when they go up north for the fall color tour. Purchasing in advance is always recommended. Neither of the ferry lines have covered parking, in either city. There is no valet parking. They do have staff there, but not sure about overnight. I recommend taking the ferry from Mackinaw City, as the Star Line dock is within walking distance from just about all of the hotels. If going to the island for just the day, it is much easier to leave your car at the hotel and walk to the dock in the morning and walk back from the dock in the evening. Plus, there is much more to do in Mackinaw City than there is in St. Ignace.
do any ferrys take cars etc
suespagnuolo
Lansing, MI1.373 contribuições
Vehicles are not allowed on the island.
241travelfun
Martinsburg, PA
How fast does the ferry travel?
sunshinesj2016
Kent, WA11 contribuições
I have no idea how fast the ferry is, I went from Mackinaw to Mackinac Island in about 15 minutes.
jp921
Lake Orion, MI2 contribuições
is there any added cost for golf clubs?
newmanhenze
Leamington, Canadá19 contribuições
no
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Perguntas frequentes sobre Star Line Mackinac Island Ferry
- Star Line Mackinac Island Ferry abre neste horário:
- Dom - Qui 07:30 - 21:00
- Sex - Sáb 07:30 - 22:30
- Hotéis perto de Star Line Mackinac Island Ferry:
- Embers Inn & Tavern (0.08 km)
- Ramada by Wyndham Mackinaw City Waterfront (0.07 km)
- Bayside Hotel of Mackinac (0.13 km)
- Clarion Hotel Beachfront (0.18 km)
- Crown Choice Inn & Suites Lakeview & Waterpark (0.11 km)
- Restaurantes perto de Star Line Mackinac Island Ferry:
- Rusted Spoke Brewing Co. (0.09 km)
- The Lighthouse Restaurant (0.29 km)
- Murdick's Fudge (0.70 km)
- Mackinaw Bakery & Coffeehouse (1.09 km)
- The Chippewa Room (1.40 km)